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November 2023 by Corey S
Extremely rude staff especially the manger from Credit resolutions department. Needs retraining or replacement. Have used several credit unions before and this is the worst experience Iv encountered. Looking to take my loan elsewhere just to deal with better people. Letting my Facebook groups know to NOT use Truity. Reading the other reviews it seems to be a common issue.
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October 2023 by Melissa W
2 stars because of the inconvenience only:I love truity. I've been banking with them for almost 9 years. Never really had an issue. Besides their drive through. It is the slowest drive through I've ever been throughIt's 4:10 pm and there's currently like 14 cars waiting, With no movement. Drive throughs are supposed to be convenient.
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July 2023 by Clyde Gage
Allways Friendly and Helpful!!
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June 2023 by Florence Weathers
Not helpful at all. Not sure anyone knows what they are doing. Couldn't answer any of my questions over the phone or in person.
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June 2023 by Kimberly Saenz
Great bank. Friendly tellers.
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December 2022 by Javier Pollock
Always helpful and polite.
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August 2022 by Kassey Brady
Very friendly experiences with the employees and love the free coffee and popsicles inside! I just don’t agree with some of the excessive fees.
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July 2022 by B BX
John in member services is super helpful and friendly. Went out of his way to help me with my account. Thanks!
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June 2022 by Kassey Taylor
Very friendly experiences with the employees and love the free coffee and popsicles inside! I just don’t agree with some of the excessive fees.
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May 2022 by daniel Emanuel
It’s crazy how slow the drive through is! Very inconvenient for someone who works all week until 5:30 to have to sit and wait 45 minutes when there’s hardly even a line.
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March 2022 by Mikala Dodd
I called from out of state and japheth seemed to be the only consultant that wanted to help me to the fullest, hope he becomes management one day and I only want to talk to him when I call
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October 2021 by Cyndi r
Before moving. I did mystery shopping on Oklahoma city. When I moved to Bartlesville I updated my info. I got a job to mystery shop in Bartlesville. The check was for $2300. I did the job in Walmart. When I left Walmart my phone raang. Truity Credit Union. The check was fraud. Oh noI don't have $2300. New to Truity Credit Union. They gave me a 0 interest loan. Paying $65 a month. The loan is paid off. What they to help me, I am a lifetime customer. They took a chance on me. I've told many persons about this. I recommend Truity Credit Union. Banks are for money. Truity Credit Union is about customers.
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July 2021 by Cathy Lenora
I took my 2 grandkids in today to open up a checking account. The young lady that helped us was wonderful. She was so helpful. It was a great experience.
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July 2021 by Lilia Otten
The slowest drive-through service. Customer service is terrible!
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April 2021 by 7Outdoors4life Los Cazadores
they have done great work for me! I just wish they can open and at least for couple hours in the morning trying to make appointment on the phone is horrible!otherwise I like this bank!