Truity Credit Union is a cooperative financial institution that offers a full range of services to its members, who are also its owners. As a "not for profit, but for service" organization, it provides savings and checking accounts, mortgage loans, investment planning, and more, often with fewer fees and better rates by reinvesting profits into its members. The credit union emphasizes treating members with respect, ensuring security, and making banking easy and secure through online banking, mobile apps, and card transactions. Members praise the friendly staff, with over 33 years of professional service noted by one reviewer, and highlight helpful employees like Liko, who was very kind and supportive. The hours are accommodating, and setting up accounts is straightforward, with a small refundable fee. While the rates are generally good, some feel that mortgage rates could be better, especially for first-time home buyers, as the credit union offers limited programs for that market. Customers also appreciate the convenience of shared branch locations and the ease of closing accounts. Minor concerns include wait times on the phone, but overall, members find Truity trustworthy and helpful for their financial needs.
Bethany at Truity went above and beyond to accommodate me with a difficult situation...Thanks Bethany!!!!
January 2026
Becki is great to work with. Always responds and gives great advice.
January 2026
Luka at Trinity Credit Union was a Great help in assisting me.. His thorough explanation of the intricate details related to my Car loan agreement were on point.
