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March 2024 by ShotGun Shawty
I should had stayed away! ?I experienced the same experience as the other reviews. The BBB definitely needs to investigate their practice. It's some illegal activity going on there. Beware... Just shameful...
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March 2024 by Dylan Dossey
Dishonest people. Overcharged for no reason and lied to. I will never do business here again. I suggest you go to almost any other rental company.
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February 2024 by Naomi Villalobos
0/10 recommend this place to anyone unless you’re constantly trying to get screwed over and your account overdrawn every 2 weeks. I rented a car with them for 3 months and it was nothing but stress and heartache. You would think when someone is paying $1400 a month on a car, the company would treat you a little better… unfortunately not this one.
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February 2024 by Sam Brashears
My recent encounter with this car rental facility was marred by unprofessionalism. The staff’s rude demeanor, coupled with their unwillingness to disclose names or the absence of a manager for assistance, highlighted a severe lack of professionalism. Moreover, their refusal to provide a refund and the use of unkind words during a phone conversation only exacerbated the negative experience. Unfortunately, this has left me with a lasting unfavorable impression, and I won’t be returning to this establishment.UpdateI had issues with the billing when I returned the vehicle, and it seemed like they were trying to overcharge me. I tried to call to sort it out, but three different people hung up on me. I'm very disappointed with the service, and I won't be using this company again. I plan to let my friends and family know about my experience and might share it on social media.
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February 2024 by Jami Sheppard
The Kenosha store was just so kind and helpful!
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February 2024 by pokesfan 2012
The staff here at Avis is very friendly and efficient.
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February 2024 by dana shrader
Great place to rent from! They always help me
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February 2024 by CARLA “Carly” POULOS
I’m so upset with their hidden fees. I won’t use them again. Total RIP off
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January 2024 by Lil B
I had a disappointing experience with this car rental place. The staff was exceptionally rude, unhelpful, and refused to provide their names or connect me with a manager. Unfortunately, I cannot recommend this place due to the poor customer service and dishonesty encountered during my visit.
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January 2024 by carla poulos
They charged 591.84 and put a hold on my checking account.this was before Christmas. Then this morning they released it and withdrew 661.50. They charge 15% for the daily rental. I put 40.00 in gas to fill it up. And paid 5.00 to wash the rental. I will never use this rental service again. And I don't recommend it. Go somewhere else that doesn't have hidden fees
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December 2023 by James Evans
Jorge provided a good car that was clean, filled with gas and ready to go. The check in and check out were painless.
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November 2023 by Ashley S
I was in an awful wreck in 2020( car was totaled) and one of the people that work at this rental company saw and literally stopped and picked me up on the side of the highway and gave me a ride to the rental shop. I cannot recommend enough!!! <3
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November 2023 by Google user
Avis on Kenosha st, is operated by the best manager, who is about customer service and professionalism. The stuff was very helpful getting me in and out, in a timely fashion. My number 1 Avis rental place in Broken Arrow.
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October 2023 by Amber Marshall
Jorge is always so kind and has amazing customer service. Will always rent from his location
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October 2023 by Donald Thomas
Avis on Kenosha st, is operated by the best manager, who is about customer service and professionalism. The stuff was very helpful getting me in and out, in a timely fashion. My number 1 Avis rental place in Broken Arrow.
