Avis Car Rental
Car RentalHours:
320 East Kenosha Street, Broken Arrow OK 74012 Hours
About Avis Car Rental
Avis Car Rental in Broken Arrow receives mixed reviews from customers. Some report positive experiences, noting friendly and efficient staff, easy online reservations, and minimal paperwork. One customer highlights an employee's exceptional kindness in providing assistance after a serious accident. However, several reviews point to significant problems. Multiple customers report issues with vehicle maintenance and condition, including a car with electrical problems, another with badly worn tires that led to a breakdown, and general lack of upkeep. Management and logistics are also criticized, with mentions of poor management, long wait times for car availability, and inconvenient after-hours access for returns. The business has shown a willingness to address complaints, with one customer revising their rating after management provided an apology and reimbursement. A manager is also commended for honesty. Overall, experiences vary, with some customers having very positive interactions while others encounter operational and maintenance shortcomings.
Most Recent Reviews
December 2025
Great customer service, very helpful with getting me the best car option that fit my needs.
November 2025
Simple and sweet. Easy to check out. No upsell or hidden charges. Car was excellent. Front office lady was quick, professional yet friendly.
October 2025
Just need more Nancys in world. She’s an absolute beauty and a wonderful person, she helped me, a brown woman at that. Thank you for hiring such an incredible person.
More Comments(115)
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