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January 2024 by Tamra Andrews
Absolutely the worst service I've ever experienced. Me and my fiance have a 2line account, he went in to pay our bill, was told he couldn't without me there, Tiffany offered to do it while Maria said that it just wasn't possible. She obviously just did not feel like doing her job. Highly unprofessional with 0 humanity 2 days before Christmas. We did not get to pay our bill during this event. SMH
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January 2024 by Sarah Boley
Highly recommend this Cricket store! Marie was absolutely amazing and worked quickly to get two lines added and an upgrade for my husband! We will definitely be back to this Cricket for all our future needs!! Thank you Marie and Tiffany. Y'all are the best!!☺️
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November 2023 by Michael Nichols Sr.
We brought our neighbor andwe were helped so much! He were able to replace his lost phone and they told him about acp and he now pays zero per month!Great service, recommend this store again and again.
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August 2023 by Just Bondo
Ian was very friendly and knowledgeable. He was able to get my transaction done quickly and answered the few questions I had. He made me feel like a valued customer.
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January 2023 by Sheniece Johnson
Brought my mom in for a surprise upgrade for Xmas. David helped us and was so patient and professional. He took his time to explain everything to my mom and helped her set up her new phone and made sure everything transferred over correctly plus answered ALL of our questions appropriately. We had NO issues and a great experience. I would definitely recommend this location for their great customer service, politeness, and professionalism. Ask for David!!!
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September 2022 by Jeff Jeff
Trevor Lowe and James Kendall are killing it. They were able to help 2 young ladies ahead of me with what seemed like a complicated problem with the utmost professionalism. They got the whole store to laugh at their jokes while taking care of business. It was a very friendly environment with them there and they went above and beyond with customer service. They helped me set up a phone very quickly and gave some good recommendations on how to further set up my phone for a better use. Best experience in any phone store in my life.
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July 2022 by Hebba Zaidi
The store manager, Lindsey, and her associate, James, are very kind and patient! They helped with my family’s account and helped us reduce our bill, all while being very kind and supportive to us and to one another!
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June 2022 by Linda Robertson (Howling Turtle)
My husband and I will not go any of the other Cricket stores. The staff at the Cricket store on Kenosha and Aspen can't be beat. They are friendly and very helpful. The computer system was down when we went to upgrade our phones, but we stayed for about 20 minutes talking to James about the phone we wanted and questions about the add-it-up app. To help us out, James took our number so he could call us when the system was back up, so we wouldn't need to keep running over there for nothing. He to.d us where another store was, but we chose to wait,
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March 2022 by Kari Carter
I had a wonderful experience returning and purchasing a new phone. Store Manager, Lindsey Downs, went above and beyond to help me return a phone that I was very unhappy with after having it about five days. She was not only patient, but so hands-on by taking the extra step to call another Cricket store to help get me to the correct location to return my phone, since it had to be at the same location I purchased it from. She also helped my husband and I change around our family plan to help with our budget, and she explained other options that Cricket has for future needs. She never hesitated to answer questions and help with my frustration. This young lady is the one to ask for and due to her, I will continue to be a Cricket customer!
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February 2022 by sprout714
I have been with Cricket since 2008 and have always been pleased with them. I have never encountered an unpleasant employee. They have always been courteous, knowledgeable and helplful. The store is neat and tidy. They offer competitive prices on all the latest phones and no contract! What more could you ask for?
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February 2022 by Kasandra Sponenberg
I have a really important question are you guys able to take off the thing on the side to put the sim card in? Samsung Galaxy A02s. I purchased a Samsung Galaxy A02s a long time ago from Walmart. I'm planning on going to y'all's store once I get money to. I accidentally lost the pin to it and nothing else works. It is very hard for me and everyone else I know and it drives me crazy.
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November 2021 by Kili Jenkins
Was looking for a hotspot, and Lindsey was very helpful. She made sure we were satisfied and had all we needed. Very friendly and knowledgeable.
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September 2021 by Toby Trevett
I had a new battery installed in my old cheap Timex wrist watch. 19.99. Worth the price. The man behind the counter was knowledgeable and helpful. I will return for any battery or light bulbs.
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July 2021 by Chris B
Exceptional customer service.Highly recommend this location for all your wireless needs.
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June 2021 by Keith Furlong
Great fixed me up in a matter of minutes
