Cricket Wireless Authorized Retailer in Broken Arrow offers flexible cell phone plans, including unlimited talk, text, and data, with no annual contract. Customers appreciate the helpful and friendly staff, especially Maria and Nicole, who make the experience easy and enjoyable. Maria is praised for her patience and assistance with transferring data from old phones and answering questions, while Nicole goes above and beyond to make customers and their families comfortable during visits. The staff's good service is noted, although some customers mention that hours could be improved and that information provided could be clearer, especially regarding phone unlocking policies. For example, unlocking a purchased phone can be quick, but customers are told they need six months of service before they can unlock it, which some find inconvenient. Despite these minor issues, many customers feel confident recommending the store for their helpfulness and support. Overall, the store is known for its good customer service, helpful staff, and availability of plans that fit various lifestyles. Customers trust the store for their phone needs and appreciate the friendly atmosphere created by the team.
I had a wonderful buying experience. Jessica was extremely helpful and kind. The customer service overall was great. Would highly recommend
July 2025
An intelligent young woman, Dallyn, patiently and efficiently upgraded my Moto G5 stylus to the latest model. She explained the pros and cons between Android and Apple phone operating systems without pushing me. I can definitely recommend her if you help from a local Cricket dealer.
June 2025
Wonderful staff Two Hispanic girl are really nice Jessica helped me transfer my stuff really friendly