Cricket Wireless Authorized Retailer in Broken Arrow offers flexible cell phone plans with unlimited talk, text, and data, all without requiring an annual contract. Customers consistently praise the helpful and courteous staff, highlighting their knowledge and patience. The store's team members are known for being polite, respectful, and willing to go the extra mile, even staying late to assist with phone transfers and setup. Customers appreciate the staff’s ability to explain issues clearly and fix problems efficiently, making the experience stress-free. The manager, Shelsea, is especially appreciated for her expertise and friendly attitude, as she helps customers with questions, phone purchases, and setting up devices. Staff members like Tony, Jeremy, and Toree receive high praise for their excellent customer service, helpfulness, and making customers feel valued. Many customers feel confident returning because of the respectful treatment and personalized assistance they receive, making Cricket Wireless a trusted choice for phone plans and services.
Isaac was a great help and would send anyone i know there to see him.
December 2025
Rachel is a very knowledgeable and educational manager doing a great job training me making feel like the family
July 2025
We visited with Rachel and she really helped us out in buying the right phone plan. Super helpful and prices were reasonable. The office was also well kept and managed.