Cricket Wireless Authorized Retailer in Broken Arrow offers flexible cell phone plans with unlimited talk, text, and data, all without requiring an annual contract. Customers consistently praise the helpful and courteous staff, highlighting their knowledge and patience. The store's team members are known for being polite, respectful, and willing to go the extra mile, even staying late to assist with phone transfers and setup. Customers appreciate the staff’s ability to explain issues clearly and fix problems efficiently, making the experience stress-free. The manager, Shelsea, is especially appreciated for her expertise and friendly attitude, as she helps customers with questions, phone purchases, and setting up devices. Staff members like Tony, Jeremy, and Toree receive high praise for their excellent customer service, helpfulness, and making customers feel valued. Many customers feel confident returning because of the respectful treatment and personalized assistance they receive, making Cricket Wireless a trusted choice for phone plans and services.
I bought my daughter a new phone online to add a line to my account. Was not sure I was syncing her old phone data to her new phone so stopped in for help. Isaac was a great help.. funny and gave us lots of suggestions on other things we had questions about.. he was very helpful to us!! Hey Dog! Lol
May 2026
Rachel was extremely helpful, informative, knowledgeable, and got me the best deal with what I was needing and looking for. I wish every employee could be like her! I have ZERO complaints.
February 2026
Isaac was a great help and would send anyone i know there to see him.