O'Reilly Auto Parts store #156 in Broken Arrow, Oklahoma is a reliable and customer-friendly location. The store carries a wide range of auto parts, tools, and accessories, and offers helpful services like free battery testing, wiper blade & bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums, and have a free Loaner Tool program. Customers consistently praise the store's Parts Professionals for their excellent service and problem-solving abilities. One reviewer had trouble finding a receipt, but the staff member Talan diligently searched through receipts to locate it, and then went the extra mile to replace the battery in a tight spot. Another customer, who doesn't know much about vehicles, appreciated the sales associates' professionalism and helpfulness. The store is a longtime favorite for many in the area, with one reviewer noting they've done business there for over 2 decades. While some locations may lack a paint mixing center, this O'Reilly stands out for its exceptional customer care. As one satisfied customer shared, the staff member Stan went above and beyond to diagnose and troubleshoot an issue without charge, leaving a lasting positive impression.
The Lady's and gentlemen that work here are helpful. And if the part you need isn't in stock, they can tell you how long until it is or where to go get it. ✌️
June 2024
Great selection. Free special tool rental with deposit.
May 2024
Customer service was top notch. Sale associates were very professional and helpful. For someone who doesn’t know much about vehicles I truly appreciate the help.
