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April 2024 by Skylar -
Good customer service but archaic internal systems.They don't allow internal savings to checking transfers on the weekends or after 7:00 PM. Their answer? "Other banks don't allow that as well". This means they are not a live transaction bank.Since they don't allow after hours transfers, good luck if you ever need your money immediately. As well as if you reach the account "minimum" they will then charge you for it since you can't transfer money back in the same night.If you purchase anything online, good luck not having it be denied (including paying bills).Save your time, bank elsewhere.
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March 2024 by Thomas Sanford
Rcb use to be a great bank, the staff has always treated me well, but the online banking system has gotten horrible, items you purchase even if it's only $5 stays pending for 24 to 48 hours, and the system has caused me to go in the red a couple of times, so I closed my account and moved to another bank, and I am glad I did, I would not recommend this bank to anyone.
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November 2023 by Haley Rich
I went today to cash my checks, the lady who checked me out was so sweet! She asked me what I did for FedEx and just talk to me, I didn’t catch her name but she was wearing yellow and gold jewelry! Than one guy waved to me out! Made my day, thank you
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July 2023 by Melinda Polly
The woman who started my bank account was definitely not looking out for my best interestShe used my full name when anyone in banking should know you don’t do that for fraud purposes so now all my mail has my full name on itShe didn’t tell me there was a freaking fee for the checking account, and she didn’t tell me about paperless statements …..I already have the account, but I definitely should’ve gone with American Bank of Oklahoma or somewhere else
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April 2023 by Mike Minor
This place will not even cash a cashier check that's good as gold
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September 2022 by Dana Dobias
Friendly service.
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June 2022 by KAYE pendleton
Good customer service, change people to often tho
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June 2022 by Lena Broad
Great service
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December 2021 by Lawrence Sayles
RCB Bank has some very nice and polite employees. The financial issues that I needed to address was done with no complications. Highly recommend for your immediate or secondary banking needs…
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December 2021 by Rebecca Gutierrez
I've had an account with no issues for 16 years. I highly recommend RCB.This being said I've also have/had accounts at several other banks. RCB is the only bank I've kept.
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July 2021 by Krist Adams
Slow as can be. Even a year later and nothing has changed.
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December 2020 by Jnice16
Always friendly staff quick easy drive thru. Never do i have an issue unlike alot of other banks which is most annoying. They tret you good here and respect your time. I definitely like this bank 5 stars all day for me also locations are convient.
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December 2020 by Fred Santaliz
Always friendly staff quick easy drive thru. Never do i have an issue unlike alot of other banks which is most annoying. They tret you good here and respect your time. I definitely like this bank 5 stars all day for me also locations are convient.
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July 2020 by Ly Ly
Thats my Bank ??
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August 2019 by Josh Kiker
Extremely rude staff, from the first person that took my deposit to the lady at the front desk who glared me down the entire time I was in there. I’ve been with this bank for over 6 years. Went in to make a deposit and they treated me like garbage. This location has absolutely zero customer service.