“Wait—what just happened?! Accountability exists!
I honestly didn’t expect to update my original review, but here we are. Consider me humbled (for those over 30, “eating my hat” means I was wrong).
The store was/is fully stocked, today, aisles are clear, and the place actually feels cared for. Best part? The young gentleman working today treated every customer like they mattered — friendly, attentive, and customer-focused. Forgive my political failure, but this beaded young black man should run for office! We are a fan!
Great turnaround. Keep it up!
I only show this to prove that… wait, maybe… things can change! Welcome home, (again) CFO Donny Lau . My number is hard to find but your fingerprints are easy to see Mr. Lau. You make the world a better place!
Original post:
There’s such thing as disappointing, then there’s dirty—and then there’s dangerous. We shop at this Dollar General weekly, and it just keeps getting worse. I drive by every day, and it’s declining faster than Oklahoma fall weather. On a good day, you might find what you need, check out sort of quickly, and get a nod of acknowledgment from staff. On a normal day? Good luck.
The staff often seem frustrated and distracted—phones, smoke breaks, or anything to avoid the chaos inside. Honestly, I don’t even blame them. It’s obvious they get little to no support, and it shows. This place could really use some leadership and pride back in the mix.”
“It's been a few weeks since the new Mananger has taken over this location. I have noticed a huge change, The shelves are stocked properly, the store is so much cleaner and organized, The staff seems to be happy and smiles and is very helpful. I've had a few conversations with the new Mananger and he seems happy to be there even though he is working long hours to make this location better. I shop here at least 5 time a week in the last 5 years and I finally feel like im not being an inconvenience to the Mananger or staff for just coming in to get a few things. Good job. And thank you to the new Mananger and Staff. ?”
“Is it just me or are they going from $1.25 tree now to $3 tree and $5 tree? Still great prices on a bunch of crappy stuff but hey they always got a little something and this location is probably the best stocked and clean Dollar tree in the northeastern Oklahoma area”