Citizens Bank of Edmond is an award-winning local bank known for combining old-fashioned service with leading-edge technology. It has grown with the community for four generations, touted as an innovation leader in the finance industry where big things happen. The bank demonstrates how community banking is different through its strong community spirit, events like cash mobs and Heard on Hurd, Christmas lights, and an amazing team. Customers, including many small business owners, report exceptional and professional customer service that is second to none and rarely found these days. The staff is consistently described as friendly, helpful, eager to assist, and quick to handle any request or issue, often exceeding expectations. The commercial lending and business banking teams receive particular praise for moving fast, making things easy, taking time to explain, and providing instrumental support. They are noted for coming up with "out of the box" solutions that save clients time and money. For both personal and business accounts, the bank’s digital banking platform is highlighted as user-friendly, robust, and seamless for financial management. With good hours and a reputation for reliability over decades of service, Citizens Bank of Edmond is characterized as a great bank with great people that gives customers confidence.
I've used Citizens Edmond for banking and loans. Zach Painter and the commercial loans team move fast, make things easy for me, and they take the time I need to answer my questions and explain everything. Much appreciated.
January 2023
I have been using Citizens Bank of Edmond for over 20 years for personal and business. I have zero complaints about them. I like that it’s a local business, they have good hours, and I have never had any problems with the staff. They are very friendly and helpful.