Citizens Bank of Edmond is an award-winning local bank known for combining old-fashioned service with leading-edge technology. It has grown with the community for four generations, touted as an innovation leader in the finance industry where big things happen. The bank demonstrates how community banking is different through its strong community spirit, events like cash mobs and Heard on Hurd, Christmas lights, and an amazing team. Customers, including many small business owners, report exceptional and professional customer service that is second to none and rarely found these days. The staff is consistently described as friendly, helpful, eager to assist, and quick to handle any request or issue, often exceeding expectations. The commercial lending and business banking teams receive particular praise for moving fast, making things easy, taking time to explain, and providing instrumental support. They are noted for coming up with "out of the box" solutions that save clients time and money. For both personal and business accounts, the bank’s digital banking platform is highlighted as user-friendly, robust, and seamless for financial management. With good hours and a reputation for reliability over decades of service, Citizens Bank of Edmond is characterized as a great bank with great people that gives customers confidence.
Holli just made my day so much better! Deserves a raise for sure.
February 2026
I was helped very quickly and politely with all I needed! Friendly staff, especially Rachel Edit: 5 months later and this review rings truer than ever! A teller named Mia went the extra mile helping me combat fraudulent billing, even when I called late!
September 2025
Josh McGee and his team were extremely helpful and communicated effectively throughout the process. We felt like we were in good hands the entire home buying process and Josh made himself available even after hours if we had questions. Would definitely recommend Josh and his team and would use them again in the future!
