Communication Federal Credit Union is committed to providing the best overall value of financial products and services available to its members. It is a thriving credit union with branch locations in Oklahoma and Kansas, dedicated to serving its local communities by providing financial education and supporting local organizations. The credit union has received mixed reviews from its members. Some have experienced issues with loan approvals and processing, expressing frustration with the underwriting process. However, one member praised the exceptional service provided by a loan officer named Quentin Crook, who went above and beyond to help them find the right car. Other members have had positive experiences, such as Katie Wormsbacher, who is described as treating clients with the utmost importance and care, ensuring client satisfaction. Another member appreciated the lower interest rates offered by Communication Federal Credit Union compared to other banks when they were shopping for a home loan. The credit union is also praised for its efficient and friendly customer service, with a member highlighting a short and simple visit where a kind staff member was able to quickly resolve their issue and provide a new card on the spot. Overall, Communication Federal Credit Union seems to offer a mix of experiences, with some members reporting challenges, while others have had excellent customer service and value from the credit union.
This CFCU went above and beyond to address my financial needs. The branch was professional and kind. S. McDonald was great to work with.
July 2025
I had a rare issue arise with my account. Spoke with Carly, general manager who was very understanding and easy to talk to who went above and beyond to research and find a solution that we were both pleased with. Carly is awesome and takes her job seriously while also caring about the customer.
July 2024
Charlene Young with Communication Federal CU has been an angel to work with. She is professional, kind and response promptly when needed. It has been a true delight working with her. Thanks Charlene, you make it a pleasure working with CFCU.
