Cox Store in Edmond offers a range of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices and accessories. The staff is generally praised for their kindness, understanding, and helpfulness, with several customers highlighting exceptional customer service from employees like Dwayne, Tasha Moore, and Jayson. Customers appreciate the knowledgeable staff who take the time to explain details clearly and resolve issues efficiently. Many reviews mention positive experiences, especially when staff go above and beyond to assist, making the store a welcoming place for those upgrading their technology or seeking support. However, there are some concerns about billing and customer treatment. One customer experienced a significant bill increase and poor service from a staff member, feeling unhelped and frustrated. Despite these issues, the overall impression of the store is positive, with multiple customers recommending it for its friendly staff and quality service. Cox Store in Edmond aims to help customers stay connected at home and on the go, providing personalized support and exclusive offers to enhance the in-store experience.
Days on the phone with scant results. 30+ minutes staff at 3316 S. Broadway Extension and our phones worked well. Yea! Lost contacts on one phone but recoverable with address book. Overall pleased ! A+
May 2026
I would recommend this location to everyone I know that has Cox Service's, they are very friendly!
March 2026
Plan on being here for a couple of hours. Extremely inefficient and understaffed has been my experience over the 5 times ive been to this location over the last 3-4 years. The staff was extremely pleasant.
