Cox Store in Edmond offers a range of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices and accessories. The staff is generally praised for their kindness, understanding, and helpfulness, with several customers highlighting exceptional customer service from employees like Dwayne, Tasha Moore, and Jayson. Customers appreciate the knowledgeable staff who take the time to explain details clearly and resolve issues efficiently. Many reviews mention positive experiences, especially when staff go above and beyond to assist, making the store a welcoming place for those upgrading their technology or seeking support.
However, there are some concerns about billing and customer treatment. One customer experienced a significant bill increase and poor service from a staff member, feeling unhelped and frustrated. Despite these issues, the overall impression of the store is positive, with multiple customers recommending it for its friendly staff and quality service. Cox Store in Edmond aims to help customers stay connected at home and on the go, providing personalized support and exclusive offers to enhance the in-store experience.
Waited 25 minutes to have them take my box, ask two questions and say have a good day. The wait just blows,.
September 2026
I'm gonna be honest, COX Service is the best. There costumer service are very friendly. The store is even better the plp that work there are amazing the atmosphere is so comfortable. That you Cox
July 2026
It was good only waited 5 min to be seen and turned some of my equipment in due to Cox canceling their home Service. The Store seemed to be running smoothly.
