Extra Space Storage in Edmond, OK offers a wide range of storage options, including drive-up units, climate-controlled and non-climate-controlled units, accessible via electronic gate. The facility features wide drive aisles, parking spaces, and drive-up climate-controlled units, with vehicles allowed in some units. The location is ADA compliant, secure with exceptional security measures, and has a manager living on-site. Helpful staff, including employees like Joshua and Casey, provide professional, friendly, and attentive service, making the rental process easy and comfortable. Customers appreciate the cleanliness of the facility and the staff’s willingness to assist, even staying late to help. Many reviews highlight the excellent customer service, with staff showing empathy and going above and beyond to ensure satisfaction. First-time renters and those needing last-minute storage solutions have had positive experiences, praising staff for being respectful, informative, and quick to assist. Overall, Extra Space Storage on N May Ave is known for its professionalism, security, and commitment to helping customers find the right storage solution easily.
Exceptional customer service and very knowledgeable
June 2026
The process of signing up was extremely easy! Josh called shortly after signing the lease with a few questions and we made some quick changes. Excellent customer service! 100% satisfied with choosing this location!
June 2026
Josh went out of his way to help us find the right size storage unit and stayed to help us right at closing time. He never rushed us. He gave us excellent customer service even though they were technically closed. He was honest with us which we really appreciated.
