“I love this store and we drive over from Yukon several times a year. We did run into a problem with the guy outside with the tomato plants. I asked him if you sell Roma tomato plants. He answered yes and then I said where are they? He said you just have to look for them. I went out and looked but never found them so I found him again and asked for help and he said I told you that you have to look for them yourself like other people do. I thought that was rude but we just decided to leave instead of making a big deal of it. I don't know the guys name but he was tall and had a gray mustache. Of course I don't want anyone fired over a plant but he needs to speak to people in a nicer tone.
I still give you a rating of 5 because this is the first time we have encountered someone like this. It was just a waste of time for us to make the trip to get our tomato plants.
I will say that it crossed my mind that he didn't really work for you at all and was just some guy that said he did. He didn't have on a name badge or anything.”
“I had great help from two employees (one named Dylan) at Ace Hardware today. These two went out of their way to help me get the correct product I was seeking. They are an asset to Ace Hardware!”
“I love this store and we drive over from Yukon several times a year. We did run into a problem with the guy outside with the tomato plants. I asked him if you sell Roma tomato plants. He answered yes and then I said where are they? He said you just have to look for them. I went out and looked but never found them so I found him again and asked for help and he said I told you that you have to look for them yourself like other people do. I thought that was rude but we just decided to leave instead of making a big deal of it. I don't know the guys name but he was tall and had a gray mustache. Of course I don't want anyone fired over a plant but he needs to speak to people in a nicer tone.
I still give you a rating of 5 because this is the first time we have encountered someone like this. It was just a waste of time for us to make the trip to get our tomato plants.
I will say that it crossed my mind that he didn't really work for you at all and was just some guy that said he did. He didn't have on a name badge or anything.”