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October 2025 by Drake F
Great people nice professional And a special thanks to Marie Hawkins for going over and above to accommodate me
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October 2025 by Drake Fullerton
Very helpful people nice Bank especially a thanks to Marie Hawkins for coming and notarizing some paperwork because my mom is in a wheelchair on oxygen and she took time to come to our house and notarize our paperwork
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September 2025 by Charyl Cummings
Not to impressed with customer service as far as getting back to you in a timly manner since it changed names. New loan officer Kenny can never hardly find the time to get back to my son. No matter what the outcome the customer service should still respect their loyal customers.
My husband and I have been VERY loyal customers for over 30+ years. My son has been for 4 or 5 yrs.
Someone needs to address response time.
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April 2025 by Sandi Craig
Its not the place, its the app. I hae having to put a code in everytime I want to check my account
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February 2025 by Ray Mcguire
A great bank.
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November 2024 by Kyndl Baber
Good to know open till noon on Saturday but won't take any phone calls
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August 2024 by Kera Terry
If I could give them zero stars i absolutely would this bank takes too long to update your balance! It will show things have been taken out but not apply it to your balance we had Wells Fargo for years and never had this issue! You’re making times harder on people when they are plenty hard already! We will be switching!
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August 2024 by Thor Terry
System is way too slow. Takes days to update to correct balance, spend money I don’t have because it takes their system so long to update to your correct balance. Had Wells Fargo 10+ years and their systems was always instant so I don’t have this problem. Going to be switching banks really really soon enough is enough. Always an issue with the app and my cards, this bank is 25 years behind the times
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March 2024 by Peggy Novakoski
Opened an account. Libbey Mott was the one that helped me. She is such a sweetheart and very knowledgeable. I'll deal with her from now on, if possible. Everyone there is friendly and makes you feel welcome, including Libbey. Thank you all for a very good experience!!
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January 2024 by Christy Dunn
I have had an account here for at least a year. I did not use my account all the time and now I wanted to apply for a loan and can't because they closed my account without my authorization. That is not fair because to try to to get a loan you have to have account at least 6 months. So what is a person to do when a facility dies things without yu our knowjedge and screws you in the process. If I knew they would do this I would have never even opened an account with them to begin with.
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November 2023 by Patrick Turner
Shawn Okerson helped us get a car loan to upgrade our vehicles… great customer service and wonderful experience!
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November 2023 by Taylor Lynn
This company needs to move into the new century of convenience and technology.
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October 2023 by Brigitte Smith
Friendly prompt service with a ?
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March 2023 by Jarren Bear
Nice very friendly people and definitely smiling faces. Received help and service quickly. Very appreciative.
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December 2022 by ls duner
Friendly, helpful people. Nice bank
