“Valencia at the service desk was ABSOLUTELY AMAZING! My husband has been having NFCU app issues for 3 years (iOS issues) and we have gone into the local branch for assistance on three different occasions and got no answers. Today we went in AGAIN because of being completely locked out, and Valencia fixed everything within 5 minutes. She understood everything we explained of our experiences and she had a solution within seconds of us explaining everything. Her customer service was amazing, she had such a bright and positive attitude! We need more people like her in this world! Thank you Valencia!”
“I am a first time home buyer and was completely clueless on what needed to be done and these two ladies including my realtor walked me and my wife through a long challenging process to get approved. I wish I knew Donna and Michelle when I started this journey, but glad they were introduced to me and thank you from the bottom of our hearts. We love the house and can’t wait to make many memories in our new home.”
“Wonderful people! My daughters 23 and just opened up her Own checking and savings! She went in by herself and they walked her through everything very patiently, explaining all the details.... She was very pleased with herselfand the Bank of commerce for being so patient and thorough :-)”
“Good people! Simple process!
They are very easy to work with and my Loan Officer and Agent did an outstanding job and where always available for questions via txt, email or phone. Highly appreciated and highly recommend them.US Veteran”