Public Storage offers a range of storage units, including climate-controlled options, with free and easy online reservation and rental. The service is consistently described as excellent, amazing, and very nice, with staff noted for being extremely helpful, kind, and calm. Employees are commended for going out of their way to provide personal attention, accommodating specific needs, and helping customers switch units even at the last minute. The process can be completed entirely online for convenience, and the location is recommended for making customers feel their belongings are safe.
Easy process to rent a space. I was unsure about what kind of lock I needed so I went inside to the kiosk and got to talk to a live person. She told me that a lock and my copy of the insurance was already in the space. Easy peasy!
September 2026
John at the 38th street location has wonderful and thorough service
July 2026
Great onboarding with this company. Super easy same day access and super affordable. Highly recommend!