Staples is generally a helpful and organized store with friendly staff. Customers appreciate how easy it is to find items, and the employees are often friendly, polite, and willing to assist quickly. The store is well-organized, making shopping convenient. Many customers have positive experiences, especially with staff who are helpful during returns or when picking up orders. However, there was a negative experience with a manager who was unhelpful and dismissive regarding a return issue, which led one customer to stop shopping there after many years. Overall, Staples is a reliable place for office supplies and printing needs, with most staff providing good service, though customer experiences can vary depending on the staff member or manager encountered.
Not a pleasant experience with the manager, Kay. I bought two ink cartridges for my Canon printer. Got home and realized they were the wrong color. (Not compatible) took the back and.was informed they would not return them since the box had been opened. So, immediately, Kay assumed I was lying. I don’t appreciate... read full comment
May 2026
When my business cards printed incorrectly, the store associates worked really hard to make it right! They all had excellent customer service. Thank you!
May 2026
The technician was very competent and went above and beyond to complete my order.
