UScellular connects millions with its award-winning network, offering the latest smartphones, accessories, high-speed internet, and connected home solutions. Reviews highlight that experiences can vary significantly by store location and staff. Many customers report exceptional, friendly, knowledgeable, and professional service from specific store teams, making the experience pleasant and helpful. However, other feedback notes difficulties in reaching stores by phone and instances of rude or unhelpful service at certain locations. The business emphasizes exceptional service from real humans, with some stores receiving consistent praise for being great, professional, kind, and patient.
Very friendly, informative, and helpful. Smiling while taking time to answer all questions, as I do not know Very much about these electronics. An excellent employee. We were impressed with Josh Campbell. Yes more money in his wallet.
October 2024
Great staff John is very helpful. Would recommend to anybody.
August 2024
Everything is great when you go in the store, but good luck trying to get them to answer the phone. I've been trying for days.
