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9AM - 4:30PM
232 S Air Depot Blvd STE B, Midwest City
Credit Unions
“This is just as awesome as my OKCU, the customer service is superb! Always a smiling face, happy to help and they do what it takes to make the customer happy and feel at home! Very convenient!!”
“I would like to take a moment to express my deepest gratitude and admiration for the outstanding service provided by Cassie and Alfredo at USE Credit Union in Midwest City. Each time I visit, I am met with unparalleled professionalism and a level of customer service that far exceeds expectations.
From the moment my children and I step through the doors, Cassie and Alfredo greet us warmly and genuinely—often by name. This personalized approach creates a sense of belonging and community that is rare and deeply appreciated. They demonstrate not only mastery in their roles but also an innate ability to connect with customers on a meaningful level. Their unwavering kindness, positive attitudes, and willingness to assist with any needs have transformed routine banking interactions into uplifting experiences.
What sets Cassie and Alfredo apart is their ability to combine efficiency with empathy. They handle every request with care and precision, ensuring my concerns are addressed promptly while making me feel valued as a member. Their dedication reflects the heart of USE Credit Union’s mission and serves as a testament to the positive culture fostered within the organization.
The impact of their efforts is undeniable. Their exemplary service leaves a lasting impression, not just on me but on my children as well, teaching them the importance of professionalism, kindness, and community. They embody the principles of exceptional customer service and demonstrate that going above and beyond for customers truly pays off in building trust and loyalty.
I am profoundly grateful for Cassie and Alfredo’s efforts and wholeheartedly commend them for their exceptional service. They are not just employees; they are the heart and soul of USE Credit Union, and their contributions make a significant and lasting difference.
Thank you for ALL you do every week I come in. Many can learn a lot from the two of you and how genuine you both are. ❤️”
“I’ve always been treated with respect and patience with my accounts like taking the time to help me balance my checkbook when I made a mistake. For that I am surely grateful for the whole staff Oliveya, Brianna,Autumn, and Robert!”
“Mrs. Debbie M. MWC5600 Is a great service teller. She is very helpful and professional. She always greets myself and others in line with a smile and offers the warmest hello’s.”
“Everything about this location is awesome especially the staff and how quick they are and how friendly they are my only issue is if you call the number you are not directly connected to the branch so whoever answers you doesn't actually know what's going on and you get very confused very quickly why can you not call the actual bank itself why can you not speak to the people who were actually helping you”
“Been doing business with TFCU for over 40 years. Never had any kind of issues with them. (Knock on wood). Used the drive thru today as there were only a couple of cars. Teller was very nice and polite. Transaction was quick.”
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“They are all kind and offer wonderful service. Sherrie is the Branch Manager & she’s a delight to work with. Really grateful to everyone at the MWC branch.”