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“This is a great bank I like the way they always greet you by name and with a smile at both locations. I really enjoy the way that they are always involved in the community.”
“. The customer service is truly exceptional, everyone is warm, welcoming, and genuinely pleasant. I also appreciate the wonderful diversity represented among the staff; it creates such an inviting and inclusive atmosphere.”
“After a less than productive interaction with an employee at the TFCU in Choctaw Oklahoma I decided to take my small business account needs to the TFCU MWC branch. Thankfully Vanessa Garcia was super helpful and knowledgeable. She took the information I had and was able to open my small business account. A couple days later I returned to the MWC branch and worked with Dakota Tatum who helped me get my Small Business Visa. I am super thankful to have TFCU as my personal and now business banking service all due to great staff like Vanessa and Dakota”
“Quala Vontress is amazing!!! I love seeing her face & her smile. She always makes us feel welcome & it feels like she is very glad to see us. Lundy's Propane”
“Good bank for Biz Accounts, Free Checking, and Credit Cards/Loans. IBC is a full service bank that offers Insurance of all kinds (auto, health, home, mortgage ext..), they offer Merchant Services through Basys and has beat out other services with our cheaper rates, treasury management, foriegn currency exchange and much more! It is a one stop shop for all of your banking and buisness needs. You will be greeted as soon as you walk through the door and helped immediately in the most professional manner. Completely free checking with NO minimum balance, $20 to open amd takes about 15 to 20 minutes of your time. Ask for Carolyn. Joshua, Zylee, Neal, or Levi is also available and will give you the help that you need.”
“I can’t remember the names of the two ladies that helped me on 5/29 but they were awesome. One of them was at the front today when I dropped some papers off. Same experience both times I’ve been in- easy and efficient. I wish I could name drop them - but they both were very helpful, friendly, and deserving of a good review.”
“Giving 4 stars specifically to Harley. I went in to close out my mom’s accounts after she passed and he went out of his way to be kind and informative. He was getting conflicting direction from the women working behind the counter but he reached out to their next level and got it all taken care of.”
“I want to give a thanks and a compliment to Cris!! She is one of best in banking that I've come across. Her customer service was awesome. She was patient, polite and explained everything. I appreciate people like her. BMO Mwc.”
“I would like to take a moment to express my deepest gratitude and admiration for the outstanding service provided by Cassie and Alfredo at USE Credit Union in Midwest City. Each time I visit, I am met with unparalleled professionalism and a level of customer service that far exceeds expectations.
From the moment my children and I step through the doors, Cassie and Alfredo greet us warmly and genuinely—often by name. This personalized approach creates a sense of belonging and community that is rare and deeply appreciated. They demonstrate not only mastery in their roles but also an innate ability to connect with customers on a meaningful level. Their unwavering kindness, positive attitudes, and willingness to assist with any needs have transformed routine banking interactions into uplifting experiences.
What sets Cassie and Alfredo apart is their ability to combine efficiency with empathy. They handle every request with care and precision, ensuring my concerns are addressed promptly while making me feel valued as a member. Their dedication reflects the heart of USE Credit Union’s mission and serves as a testament to the positive culture fostered within the organization.
The impact of their efforts is undeniable. Their exemplary service leaves a lasting impression, not just on me but on my children as well, teaching them the importance of professionalism, kindness, and community. They embody the principles of exceptional customer service and demonstrate that going above and beyond for customers truly pays off in building trust and loyalty.
I am profoundly grateful for Cassie and Alfredo’s efforts and wholeheartedly commend them for their exceptional service. They are not just employees; they are the heart and soul of USE Credit Union, and their contributions make a significant and lasting difference.
Thank you for ALL you do every week I come in. Many can learn a lot from the two of you and how genuine you both are. ❤️”
“This is the most amazing bank I've EVER had!!!! My debt card was recently stolen & I called to lock it & it was done immediately!!! Anytime I've ever had an issue which has been rare, they're always on top of it! Anytime I've ever had to go inside, the customer service is always amazing! I won't go anywhere else. I absolutely love this bank!!!”
8AM - 5PM
1704 S Air Depot Blvd, Midwest City
Banks
“I’ve always been treated with respect and patience with my accounts like taking the time to help me balance my checkbook when I made a mistake. For that I am surely grateful for the whole staff Oliveya, Brianna,Autumn, and Robert!”
“We have a savings and checking account and the service we have received from the staff has always been exceptional. Friendly, professional, and easy to work with. We enjoy the convenience of branches around the city, too.”
Open 24 hours
Midwest City
Banks
“My first time going in 4 yrs to NFCU (Midwest City, near Tinker). Only because it's so far from my house and the ONLY location. I wish deposits could be done closer to home but I'm not in pcola anymore. I love navy fed! been a member for 30 yrs”
“I talked with Taylor at the drive-thru today, the new drive thru. I didn't know how to use the new system. Taylor was extremely professional & pleasant. A ray of sunshine, though the rain was pouring down. She was thorough in helping me navigate the machine, then she advised me to get a debit card to make it easier to use during off hours as well. Later She called, informing me that she could send the debit card form by email, & I could e-sign, which made things so much easier for me. I have been a member for yrs, even in the 90s, I had a car payment through TFCU. This is the first time I have encountered someone like Taylor at any TFCU Branch. Usually the look on their faces is nonchalant, non-caring, & just going through the motions. Taylor was intentional, like she was Ms. Customer Service, which has really become a sinking ship nowadays. I hope she gets a promotion or can teach a class on Customer Service at TFCU.
Thank you”
“I don't frequent this location very often... But when I do... Shanna is always there... And she greets with a smile and is always so nice to me... Her customer service skills are top-notch... Kudos to her....”
“After many years of dealing with major banks, such as Bank of America, Chase Bank, Wells Fargo, and Charles Schwab I finally moved over to the credit Union side, and I am absolutely thrilled that I chose Navy Federal credit union. The ease of opening an account was tremendous, and the people are unbelievably respectful, professional, and kind. Unlike Charles Schwab, where the people are unprofessional and AdventHealth in Orlando, Florida, where the manager is the worst human being that I have ever encountered, Navy Federal has earned my business both personally and professionally.”
“I've been banking with Chase for 15+ years and I never had an issue.
I had my share of identity theft and they resolved everything in a timely manner.
Their website is very user-friendly and has optimal interaction with other websites/apps/businesses online.”
“FNB Community Bank has been my bank of choice for over 30 years. They have been extremely helpful when my credit card was hacked, and gave me a new card within minutes to keep my life from being turned upside down. I have always been treated with respect and understanding in all my business dealings with them. I highly recommend them for all your banking needs!!!”
9AM - 5PM
301 N Air Depot Blvd, Midwest City
Banks
“I've been banking with First Fidelity Bank for 25 years or more and I've never once had a problem. Their staff is very friendly and helpful. I love that there is one right by my house and there is one close to my work also. There aren't any fees on my checking account and with everything going up I'm really happy about that.”
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“I have to give a huge shout out to Weokie Credit Union customer service for helping me out being that I was off of work for 8 weeks from a major surgeryand needing a financial situation to be taken care or should I say being able to pay on it so that I'm able to keep my checking account...Thanks so much💕”