Supermarkets in Midwest City, OK

“My husband and I love to shop at Aldi. We are blessed this store is only 3 mins drive away from our home.

I have never had any issue until a week ago. Checking my credit account on Nov 19th, I noticed another charge (of the same day of Nov 14) of $9.34. I had forgotten that I visited the store twice on Friday (Nov 14). I could find only one receipt ($22.74) in my search.

So I visited the duty manager on Nov 20. I am impressed by Tracy. I had come at a very busy time. There were 2 lines of customers checking out. Tracy acknowledged my presence and told me that she will be right with me as soon as the lines were down to one cashier. I watched Tracy and Icia, as they work quickly and smoothly with the check outs. Very impressive.

Tracy printed a copy of the receipt ($9.34) and asked if the 3 items looked familiar. They were! The 1st receipt ($22.74) was at 9:39 am. The 2nd receipt was at 2:54 pm. I remembered I had to go back to the store to buy the 3 ingredients I needed to make a pumpkin cake!

I felt stupid and embarrassed because I have forgotten entirely about the $9.34 purchase. There were no receipt and no record in my journal.

I am thankful that Tracy (the duty manager) treated me with respect, patience and understanding. Very pleasant and friendly lady with a beautiful smile. It was a pleasure meeting her. And Icia. She was such a sweet lady. I actually spoke to Icia about meeting her duty manager and she has taken me to Tracy.

We have been patronizing this store since we moved to this city, for 10 years now. We love the products and the price that Aldi offers. Thank you.”

“"I had a wonderful experience at WinCo Supermarket recently. I especially wanted to recognize Angel, one of the cashiers, for her outstanding customer service. She was very helpful and made my checkout experience a breeze."”

“After many, many screw up both in having delivery or pick-up, I am going now and shopping in store, even if it's hard on me with my disability.
My biggest pet peeve is that since they changed management a few months ago, you can find almost nothing sugar-free or no-sugar added. They used to have a very decent selection of keto breads and other keto stuff. Not anymore.”