DSW Designer Shoe Warehouse is a destination for shoe lovers, offering a vast selection of in-season and on-trend styles. The store carries over 25,000 pairs of designer shoes for men, women, and kids from popular brands, alongside handbags and accessories. Customers can join the free DSW Rewards program for perks and certificates. Reviews frequently highlight the store's great, amazing, and wonderful selection of name-brand shoes, noting it is well-organized, absolutely spotless, and clean. Many describe positive experiences, calling it their favorite location with customer service that is awesome, helpful, on point, and wonderful. Staff are noted for making customers feel welcomed and handling issues in a pain and stress free manner. However, some experiences mention occasional delays, such as a long line at checkout when sufficient staff is not available. A minor complaint involved a lack of bags offered for purchased shoe boxes. Despite this, visits are generally enjoyed, with customers finding what they need and planning to return, giving the store their highest recommendation.
I love shopping at this store. Everyone is always so friendly. Today a sweet lady named Yvonne went above and beyond to help me. I will definitely look for her the next time I am in. I hope the company takes great care of her so she never leaves.
October 2024
Madison and Amanda were awesome and so helpful handling my issues and make the process of switching my order from one location to another completely pain and stress free.
October 2024
It was good experience we had to exchange shoes and re order the correct size