MetroShoe Warehouse is a popular shoe retailer known for its excellent customer service and wide selection of comfortable footwear. Customers consistently praise the attentive and helpful staff, who go out of their way to assist with finding the perfect fit, especially for those with unique sizing needs. The reviews highlight the store's ability to cater to a diverse range of customers, from those seeking stylish Birkenstocks to those in search of supportive and comfortable shoes for medical conditions. Employees are described as knowledgeable, patient, and willing to provide great recommendations and guidance throughout the shopping experience. While the majority of the reviews are overwhelmingly positive, one customer did note a concerning incident involving an employee's rude behavior towards a coworker. However, this appears to be an isolated incident, as the overall sentiment towards the store's service and atmosphere is highly favorable. Customers express their satisfaction with the prompt and hassle-free exchange and return process, as well as the store's extensive selection of quality footwear. MetroShoe Warehouse is consistently praised for its commitment to customer satisfaction and for providing a pleasant and accommodating shopping experience.
My husband and I came to the Norman location to, of course, look at shoes. The salesperson, Ella, came to check on us and helped with great recommendations for a tenny shoe for me. She gave great care and kindness during our shopping experience. We'll definitely return in the future.
November 2023
My wife has been looking for a pair of shoes and finally found a pair here. The gal helping her was very helpful and patient as she is hard to fit.
October 2023
Outstanding staff! Favorite (and best) place to get shoes in OK!!
