AA Spine Center is known for its knowledgeable and caring staff, providing stellar service to patients. Many reviews highlight the dedication of the doctors and the effectiveness of treatments, such as nerve numbing shots and spinal procedures, which have significantly improved patients' quality of life. The front desk staff, particularly a representative named Carla, is praised for her patience and attentiveness to patient needs. However, some patients express frustration with the office's phone response times, noting difficulties in reaching staff for assistance, especially when in need of medication refills. Despite this, the overall sentiment is positive, with many patients grateful for the understanding and hard work of the team in managing chronic pain.
I've been to clinic twice this week. Saw the woman dr.for the 1st time. She was knowledgeable, very caring & made sure I understood everything she told me. Carla at front desk was very nice, had patience with me & made sure my needs were met. She did exactly what she said she would. STELLAR service
December 2023
I missed my appointment on Tuesday 12/5,I have been calling this office for 4 days and no one answers the phone, I have called before. 8am and after 4pm why don't they answer the phone? I'm out of meds and they don't seem to care,I understand that they are very busy, but they could do a callback.
May 2023
I have been seeing the Doctor's here for a long time. They are great and have worked wonders for me. I do get upset occasionally because if you need to call in for some reason they never seem to answer the phone.
