Advance Auto Parts provides helpful and friendly customer service. One employee named Lloyd went out of his way to ensure the customer received the correct brake pads, even checking before the customer left. Another employee, John Rice, assisted in testing and replacing a dead battery for an elderly couple, showing genuine care and rescue effort. Additionally, a staff member named Robert was praised for his excellent assistance, with customers expressing high appreciation for his helpful attitude. Overall, the store offers dedicated service, with employees willing to help customers with their vehicle needs and go the extra mile to ensure satisfaction.
Fast and friendly Helped me order the right pieces I needed with knowledgeable support
June 2024
I came in today for brake pads, the pads that were in the box were not the ones that fit the part number or my vehicle. Lloyd was the gentlemen who helped me out with out of his way for me 20 minutes before closing. On top of all that he even made sure they were the right ones before I walked out of the door. Thank you... read full comment
March 2023
Robert really helped me out with what I needed. I really appreciate customer service like that.This guy needs a raise man! 100%
