Assist Wireless provides affordable Lifeline wireless phone service for qualifying individuals. Reviews highlight exceptionally friendly, helpful, and kind service from the staff, who are described as having good energy and vibes. Customers report that employees are efficient at multitasking, handle lines patiently without changing their attitude, and explain things clearly. They get customers taken care of quickly without giving them the run around, leading to high recommendations. The service offers access to important resources, and the positive in-store experience makes customers glad they switched.