Bob Moore Subaru in Oklahoma City is highly regarded for its exceptional customer service and knowledgeable staff. The dealership prides itself on providing a premium experience for every customer, with many employees staying long-term and becoming experts in automotive sales, finance, and service. Customers consistently praise the friendly, helpful, and respectful staff who go above and beyond to ensure satisfaction. The service team, especially, receives high praise for their thoroughness and understanding. Customers have noted the team’s flexibility and care, particularly during important moments like having a new baby or dealing with vehicle issues. One customer experienced outstanding assistance from Ryan Berger, who took extra steps to identify and fix a tire problem, involving Subaru engineering when necessary, and making the wait comfortable with amenities like drinks and snacks. Another customer highlighted the service center’s respectful and helpful approach during a tire issue caused by seasonal changes, reaffirming the dealership’s commitment to quality care. Purchasing experiences at Bob Moore Subaru are also highly positive. Customers have described their sales interactions as knowledgeable, respectful, and non-pushy. Salespeople like Zach Rushing and managers such as Dylan West are recognized for their professionalism and willingness to listen to customer needs. The finance team, including Gretchen, is praised for being informative, friendly, and working hard to secure the best deal without pressure. Overall, Bob Moore Subaru stands out as a top Subaru dealership in the Oklahoma City area, offering excellent customer service, expert staff, and a welcoming environment for all automotive needs.
