Carter Healthcare is a provider of home health, hospice, and pharmacy services, serving thousands of clients in the comfort of their homes. They also offer durable medical equipment, including CPAP and BiPap machines for patients with sleep issues. Their "case management" approach ensures a higher degree of care continuity, allowing them to meet the diverse needs of their patients, whether assisting with chronic illness, administering end-of-life care, or providing at-home rehabilitation. Clients praise the helpfulness and friendliness of the Carter Healthcare team, particularly the receptionists, case managers, physical therapists, and nurses. They have been commended for their exceptional customer service, with one reviewer highlighting the team's efforts in resolving issues with a recalled BiPap machine and providing a loaner until the replacement was received. Clients express gratitude for the care and progress their loved ones have made under the Carter Healthcare team's guidance.
Everyone here is so nice, polite, and personable. I would recommend them.
June 2024
I had an issue with Carter about how something was handled. However, TK called me to offer help and solved all my complaints. I really appreciater her support and help getting my supplies for me. Thank you!
December 2023
The ppl here are the best!!!! Very helpful and I had to come in to get a diff mask for my cpap and they made sure everything was good before I left.
