Casey's is a restaurant that offers a variety of selections, but the customer service experience can be hit or miss. The checker Trey was described as infantile, disrespectful, and lacking in customer service ethics, making the visit unpleasant. However, one older lady with black hair who was the cashier was noted as being very nice. The reviews also mention issues with the pricing and availability of sauces, with a worker assuming a customer was going to take the sauce for free and confronting them about it. The reviews suggest that Casey's should clearly display the price of the sauces to avoid such misunderstandings. Additionally, the reviews indicate that the restaurant often runs out of popular Pepsi products, with diet or Dr. Pepper being the predominant options available in the fountain drinks. Overall, the reviews paint a mixed picture of Casey's, with good food selections but inconsistent and sometimes poor customer service. Improvements in clear pricing and product availability could enhance the dining experience.
Clean, well stocked, pumps always seem to work great, bathrooms are smaller than most but open and clean. Staff is always great, Sean's wonderful and always reminds me to plug in my number to get points
October 2024
The cook in the kitchen was awesome didn’t catch his name but took time to show me new food he made and talk about the caseys app. Definitely will keep going here!
Got the new Jalopeno Popper pizza on his recommendation and it’s awesome!
January 2024
Great friendly service and wonderful hot food selection and sandwiches. Thank you!