“True customer service isn’t about scripts or policies—it’s about genuine human empathy. Tonight, I experienced this firsthand when I didn’t have my glasses and couldn’t read the flavors on a Life Saver candy. Valerie stepped in without hesitation, taking the time to read them for me with absolute kindness. It might seem like a small gesture, but it’s these moments of authentic, thoughtful attention that truly define an exceptional business. Valerie went above and beyond to make me feel seen and valued. Absolute stellar service!”
“not a bad place.i drive by it every day going to work I stop when I need gas or smokes the morning girl that works there is sweet and very nice.that place used to be ran by a old timer that would pump your gas for you,lol that was years ago I was in my teens”
“My daughter had a flat on July 4th and we were in need of a tie really quick. I called this shop and they were open. We went down and bought a good used tire and was well pleased with the price and service.”
“I travel a lot and I been to many gas stations etc. Kind staff, really great service. You get a good energy feeling from these folk. Thanks for making my time in OKC cool. ? I don't give 5 stars easily. ?”
“This particular location is very busy ALWAYS. The have security stationed there, and I believe that is a plus . With the amount of traffic they have, I am always happy to know there is a guard. The store is very clean (when I pay from within the store). Majority of times I pay at the pump, so I have no input about the restrooms as far as cleanliness . Unless staff is frequently addressing the restrooms, I would have to assume that the cleanliness would be "average gas station clean". Well, we all know that can be a very broad spectrum. Cashiers (in all my interactions) are really courteous and professional . They are also swift using the register. I grumble under my breath (sorry that is rude), when I see a line. But everytime... I am at the register before I know it! I don't think I've ever waited longer than 90 seconds . And that is being 9th or 10th in the line. Obviously we cannot always have The Flash at the register . But so far, thats been the case.”
“I had the small fried rice and brisket good taste be sure to try the green sauce... definitely coming back to try some more food items....I tried the ribs .....Tendernism...fat rendered perfectly”
“Very upbeat people and you know they're good when they can keep the same staff it's a good little place to go get your cigarettes gas beer fountain drinks”
“Super stocked it seems on most occasions and the management seems super nice. I don't usually shop here but I may be inclined too the next time I come through this area. That says alot considering everything that can happen in this area. The store was clean and there weren't a bunch of people hanging outside the building. There's so a nice food truck on the side of the building.”
“Always great. Never a problem. Will try and help you get your Rx cheaper. Main two pharmacist are there most of the time, occasionally a substitute. It makes it so nice to know who is filling your Rx. If you need a 24 hr pharmacy it is available and they have your records.”
“I love this pharmacy! They do a great job. They are super helpful. I have gotten medication, vaccines, over-the-counter health supports and snacks here. 100% a regular shop for my family. Would recommend the CVS Extra Carecard and any coupons!!”
“This store is beyond accommodating and very helpful. We were in an emergency situation, and they were not only willing to work with us but go above and beyond. Hard to find a lot of places that are willing to do that.”
“Stopped in rushing to take my granddaughter to the bathroom and had to leave older kids locked in the car, but when I asked Spencer to keep an eye on them... He did with no hesitation. That's quality service and customer care. Thank you for being my extra eyes in a crazy world.”
“I love this store! They always have great drink & snack selection! All the dudes are very helpful. Im annoying and dont read so well. They always help me out!”
“Always a nightmare to try and maneuver or exit during lunch and rush hours, but still a go-to convenience store for a LOT of Uptown and Capitol workers. 2 free air pumps, which is an exceedingly rare thing these days. This location always has an armed security guard but they seem to mostly stare at their phone ? CNG pumps, as well.”
“Check this place out! I thought it was pretty cool to have a place that sells mostly local products. I was looking for a sandwich and found some burritos and an apple turnover. Very delicious. The guys working were friendly. They had fresh produce and other goodness.”
“The place itself is amazing and the people there are very nice! I went here a couple months ago! My only complaint is that i think some of the prices are abit too high in my honest opinion. Thats my only gripe though, other than that I'd highly recommend this place!”
“I love that it had multiple businesses there. Where you can get protein drinks cookies. Donuts, hamburger shopping. It's so much stuff you can do. Downtown and I loved it.”
“Mexican food is amazing, not sure about the parking situation but I bought food tonight and I'm sure I'll be going in for coffee and breakfast in the morning. Saw somewhere if spend 35 in store free parking. I'm sure I'll be well over that on top of fuel let's see if I get bothered”
“A very friendly family runs this small authentic Mexican eatery at the far end of Rancho Village, a gas station convenience store. There isn't a lot of room, just four stools set at their counter. Their birria is on point and wonderful over their smothered curly fries ($8). We tried a handful of things -- quesabirria taco ($2.50 ea), consomé, horchata -- while all were not the most flavorful in town, they were pretty good. I would suggest they switch tortillas, as this cheap one gets tough to chew. Plus their house orange salsa has decent flavor, a bit spicy, but is very watery and runs everywhere. This is a birrieria, so their menu isn't too diverse, but getting larger all the time. Beyond birria, they do offer carne asada and chicken. Accepting cards with a $3 minimum, you can even order food at the drive-thru window on the opposite side (though traffic may back up). After your meal inside, take ticket with you and pay at the convenience store register. Though it's a little cluttered inside, they keep the counter nice and clean. But it's not an actual bar top so it is a little uncomfortable to eat at. Takeout is your best option here. There are a lot of competitors nearby, but Rancho has a few unique items that set them apart. We will definitely be back.”
“one of the better oncue stations in the city. I almost exclusively come here late at night and the overnight staff is really friendly and accommodating, which is important, considering the amount of work they are expected to do during their shifts... cleaning the coffee machines, the rollers, basically all the self serve food and drink stations; all on top of helping customers and running the registers (fyi late night customers - you can totally pay for gas at the self checkout kiosks, it's really easy. please, if you can, try to let them keep working because it really seems like kind of a lot...), keeping the whole store clean - lobby, bathrooms, AND the overnight shift has to deal with washing the pavement for the whole parking lot which also includes cleaning and stocking each pump + trash/squeegee/paper towel setup! I don’t think they get paid enough. this is one of a handful of oncues that has oatmilk creamer for their coffee fyi. that's important to me, I’m sure it is to someone else too (assuming anyone else ever even reads this lol)”
“1st time at an OnCue as I passed through OKC. E85 gas saved me a LOT for my F150. Place was clean, well stock, well staffed, and had easy access. Mini kitchen with a good variety of hot fresh food options. Very much like a quick trip but somehow fresher and faster on my two visits. Probably be my regular refueling stop in OKC now.”
“This is my favorite family owned convenience store! They are wonderful people, and their prices are better than any of the chain stores out there ? My energy drinks are 2/$5, and they always keep them in stock ☺️”
“Clean & plenty of restrooms. Plenty of pumps both for big trucks & autos. Have DEF at 2 of the farther pumps. My husband got a fried bologna sandwich & after we had left, he said he should've got 2. I guess they were good.”
“Great experience at this tire shop! The service was quick, professional, and everyone was very helpful. Special thanks to Bryan for providing excellent customer service and making the whole process easy. I definitely recommend this shop to anyone needing tires or service!”
“I have been eating and shopping at this store since I was a child , also I have so much love and respect for Mr. Chilli . If something ever happened to him I'd go crazy , he's like family to me and my friends . ??”
“Just the best place around period. You’ll know what I mean. Just the best. It is truly an oasis. This is The Place. Seriously. It’s the ONLY place close to downtown that is actually FRIENDLY to night owls.”
“This place is actually a good place to go. The location isn't the best but the place has good hot food if you like the deep fried stuff. The staff are friendly.”
“It's a gas station nothing spectacular. Sadly the homeless have become problematic at this location. The staff tries their best but it's a lot to put up with however amazingly enough the staff is always polite”
“What can I say about Prince hall that everyone already knows, the pork chops and chicken wings are the only things I get from there. Always fresh and hot, love the pirate salsa they offer with them. Great deals on sodas. Sometimes you may have to wait on the food but its well worth it. They offer other cooked foods like friend burritos, egg rolls and potato wedges but I haven't tried that yet.”
“The new owners of this place are very friendy and helpful. I hated the old owners as they were always rude. Great service and great price on gas! Cheaper than On Cue!”
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Love's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Food service giant Sodexo plans to open nearly 100 "Food Hive" locations on campuses nationwide by 2026. The company has already started the process, aiming to launch about 30 new college convenience stores during the current 2024-25 academic year.
7-Eleven is going big on food and "frictionless shopping." The convenience store giant plans to open 500 new "food-forward" locations across the U.S. from 2025 to 2027. The expansion builds on 7-Eleven's "Evolution" store concept, first launched in Dallas in 2019. These larger-format stores feature in-store restaurants, premium products like craft beer and cigars, and an emphasis on fresh, grab-and-go meals.
Amazon has quietly opened a new type of grocery store in downtown Chicago. Called Amazon Grocery, the 3,800-square-foot store is a testing ground for Amazon's latest experiment in brick-and-mortar retail. The first Amazon Grocery location shares a building with a Whole Foods Market, which Amazon purchased in 2017.