Cash America Pawn offers friendly service that is often unexpected in a pawn shop. Customers find it to be a fun place to buy various items for their homes. While one employee received praise for her helpfulness, there were concerns about management's responsiveness. A customer experienced an issue with a gold chain that was not as described but was pleased with the manager's quick action to resolve the problem, resulting in a full refund. Overall, the business shows a commitment to customer satisfaction and professionalism.
Friendly service unexpected at a pawn shop. Fun employees, good place to buy odds and ends for your home and, a few last minute things. Very helpful.
January 2024
I want to give a big shout out to Rachelle, she said she was new but did a great job. The manager on the other hand was doing nothing, Rachelle was trying to help me, answer phones and it seemed like the manager got a attitude when she ask for help. The number one reason people quit is lack of training.God bless you Rachelle!
December 2023
Nice folks second time around. Sometimes everyone has a bad day. Thank you
