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“I had a good experience with the staff here. Everyone was friendly, honest, and welcoming, especially the man I spoke with most, who I believe was the owner. He was kind, professional, and never pressured me to sell my gold.
The customer service and atmosphere were great, but I’m giving 4 instead of 5 stars because the offers for my gold felt lower than expected. For example, I was initially offered $50 for 3 grams of 14k gold, which is very low compared to current values.”
“Mr. Mike and Ms Christina helped me out so much and gave me treatment as if I was family. Each time I come in they give the best rates. They do great business at this facility and I recommend them to anybody
10/10 experience”
“Manny has great customer service! Super kind and friendly. Would absolutely come back and purchase from him!!
Ryckel is also fabulous! Helped carry the item out to the car and everything!”
“I need to seriously brag on Daniel and I believe it was the manager (I didn’t catch his name, he has braids), who said he could help me bc they don’t like dishonest sellers. I explained my situation and I offered $25 cash, $30 gift card to Best Buy or to go buy dinner for their help. Help was given w nothing taken in return. I would have gladly gave it for their help. I had a situation where a seller sold fake jewelry to me and I needed to Prove this was the case so I could try and get my money back for the items off the site bought. He was so gracious, so understanding, so nice and hard working. He didnt complain, quite the opposite, he went above and beyond for me. I definitely will buy f them if I need something f a pawn shop or need to pawn something. If I could give higher than 5 stars, I def would. Merry Christmas Daniel and thank you for your generosity and willingness to help me in my crisis!”
“The red head girl Alexis has amazing customer service. She was very easy to talk to and helped me find exactly what I was looking for. I highly recommend her if you go.”
“Everyone there does their jobs and helps people when they are not busy with assisting with other costumer's and they are doing the best that they can, I like them alot , they are awesome!!”
“I had a wonderful experience selling my ring set there! I was a little anxious about doing so, but they made the process easy and enjoyable. Everyone there was very nice and made you feel at ease. Gina made me feel taken care of and cared about. She was happy to help and made me feel confident in my decision to sell my rings to them. I’ve never sold anything at a pawn shop before but now I’d recommend them to anyone!”
“I'm really taking the time to address the different occasions that Michael sincerely helped not only me but everyone before me. He even did so while everyone around him kept pulling him in different directions and he still maintained a very high level of professionalism. Words cannot express how much we need more of this kind of service and it's recommendation, thank you.”
“Very good place and nice people we just bought a house and our pawn came up to redo or to get it out and they’re letting us push it until Monday. I greatly appreciate them working with us”
“Been going to this place for two years. Pawned my drill and charger. The last thing I said to the guy was don't lose my charger. He said I got you. Guess what my charger is gone. They can't do anything about it. . Went back today and they took care of it.”
“I’ve been to alot of pawnshops and I gotta say this place is the cleanest most customer service having pawnshop I have ever been to. Dom the store manager is all about deals the guy refuses to let you leave unsatisfied. Milli, Amber and Mark are helpful and won’t stop till they can’t anymore. Highly recommended”
“Really nice pawn with higher end or nice items. No harbor freight or Walmart stuff here. Some guns, lots of guitars and tons or different amps and stereo equipment.”
“Don’t waste your time at corporate shops like EZPAWN; come here first. I spent over an hour at EZPAWN dealing with a sketchy crowd just to be offered a pathetic $75 for my DJI Mini 3 Pro kit with a Pelican Case, GoPro Hero 11 Creator Kit, and Ray-Ban Metas (First Gen)
At Extra Cash Gold & Loan, the experience was night and day. The guy was totally transparent about his numbers. He offered $375 for all three items, which was fair for a pawn shop even though the gear is worth more to me personally (the drone kit alone fetched $550 on eBay). This is a solid, family-owned business that treats you like a human being. 5 stars for honesty and professionalism.”
“My absolute favorite shop to buy from or visit. The staff here is always very nice and super helpful, very knowledgeable, and iv only gotten very good quality items from them ?”
“I can honestly say this pawn shop treats people with dignity and respect from the moment you walk in. The staff is friendly, patient, and truly willing to go the extra mile to help. This place has helped me out in emergency situations as well as sold me products that worked and they didn't try to rip me off.. Def Recommend”
“They have some really cool things there, a variety of things! They had guitar strings which made me extremely happy! Check them out! The employees were very friendly! Keep up the good work guys!”
“The last time I was in there the management was very courteous. In helping. They are one of a few shops in this part of Oklahoma. Yeah, well, take a look at your products that you have that you need to pawn and give you an AAA good deal. I know they did with me and my tools that I had pawned there. I would suggest them to anyone anytime. Do they provide good service and do they have good hours? Yes on both questions. And they're located conveniently, and it's like southeast 59th, and I-35 just West of I-35.”
“I want to give a big shout out to Rachelle, she said she was new but did a great job. The manager on the other hand was doing nothing, Rachelle was trying to help me, answer phones and it seemed like the manager got a attitude when she ask for help. The number one reason people quit is lack of training.God bless you Rachelle!”
“This is one of the my favorite pawn shops ! I absolutely love them ! Great customer service highly recommend . You need help they will get the job done for sure !!!!”
“I have been into Freedom Pawn many times. Michael and his team have always provided outstanding customer service. If I did not live close to the store, I would probably drive halfway across the state to do my FFL transfers here.”
“When all other pawn places pretty much wouldn't even talk to me without driving to them with my stuff. This place, the female manager took the time to talk to me and help me understand what I should bring and about how much I could get. These days with gas prices like they are that kind of customer support is very helpful.”
“This is a great store! The employees are extremely helpful and concise - you don't feel like you're negotiating with someone that is attempting to take advantage of you or any situation you may be in that may have caused you to have to pawn an item, etc.
They have to deal with many different personalities and some of those personalities can be difficult, but they aren't ride at ALL. They just match the tone/energy of the person dealing with them, and most times they're very humorous to talk to!
They give you a price/deal quickly without any fuss. Plus, they have a lot of GREAT deals at this store! We haven't seen anything that's ridiculously-priced.
This is definitely a store you need to spend a few minutes in, browsing around and maybe even finding that unique treasure you've always wanted! We just love them!”
“I had an issue today that didnt seem like it would be resolved but I kept the faith in the nice young man CJ that was helping me. Between him and his manager Jordan they took care of me above and beyond the call of service! Highly recommend this location and definitely this duo to help you with all your pawn needs!”
“I've been dealing with Dean's for close to 15 years. I've never had a bad experience. They've been helpful & kind, especially Brett. I recommend them always to friends.”
“Here to bring some light to the amazing service I was able to receive from John and Amber, not only are they friendly but I was able to get the most for my gold here. They also have a great variety of shoes, purses, electronics, tools, and jewelry.”
“Tony was excellent! I brought in some
special coins and rings to have looked at he was very careful and gentle with everything. Highly recommend if you need to have anything checked out!”
“frankly the visit was pretty smooth, i didn't hang there for too much because i had an objective. i bought and left. the attender and others there treated me and my brothers right. good variety they have in there for selling.
i recommend you all to go take a look, the you decide they might have something interesting, guns, bows, tools, instruments, games, accesories, as i said a goo variety of stuff for sale with a great price in my personal opinion. i purchased a xbox series x for $200. to this day i have not had any issues with the console or the controller.
go take a lookk”
“I've never been a big pawn person especially now as that's pretty my much what I do. Buy and sell.
Have had some experiences with pawn shops and this shop is definitely THE BEST.
Very polite, professional and I've actually found myself dealing with them a lot. Easy, convenient and fair.
I wouldn't go anywhere else.”
“Awesome experience not only browsing the store but purchasing any item as well. No other pawn shop beats their prices. Knowledgeable staff with great customer service!! 10/10 would recommend!!”
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“I've been coming here for over a year at this point and bought different things from them. They have some great stuff you won't find anywhere else. The staff here is awesome and will take really good care of you. Have to shout out to Brad, very knowledgeable and delivered some of the best customer service I've had. Neighborhood pawn really treats you like neighbors... The good kind!”