First Fidelity Bank - 39th Expressway is known for its friendly and helpful staff, providing excellent customer service. Customers appreciate how quickly the bank addresses issues such as hacking or unauthorized transfers, ensuring account safety. While the location is praised for basic banking needs, some note that there are limited branches. Staff members like Allison and Randi are highlighted for their kindness and efficiency, making interactions positive and encouraging customers to return for their banking needs. Overall, it is a reliable choice for local banking services.
I have been banking there for 30 yrs, that pretty much says it all.
August 2025
Some time ago I experienced identity theft. Amy B discovered this...and was extremely helpful and caring. And went above and beyond in helping me. I have been banking at 39th now for 38 years. All the staff are wonderful and professional. Randi,Carly and of course Amy B. and all the staff at 39th are the BEST!
August 2025
Best banker ever, and Chris is always accommodating to my disabilities super awesome guy
