Frontier State Bank is highly praised for its friendly and helpful staff. Customers appreciate the excellent customer service provided by employees like Nate in the drive-thru, who is always cheerful and efficient, and Andrea in accounting, who is considered the best. Paige, including Paige B, is recognized for her helpfulness and ability to make banking easy, whether in person or remotely. The staff consistently handle small issues quickly and go above and beyond to assist customers, making banking effortless and comfortable. Many customers prefer visiting the bank in person for a more personal experience, and the overall service encourages loyalty. The bank’s team is seen as friendly, professional, and dedicated to resolving issues promptly, making it a top choice for small business and personal banking needs.
Krystal is amazing at getting back to you with a message you left.
October 2023
Nate in the drive thru is the best, he always bundles my ones and my fives always has a smile on his face. Very friendly, also Andrea (RED) is what I call her. She is the best back in accounting also.
September 2023
Paige B was amazing in her customer service focus. I am working remotely from a secluded home several states away and she made opening a new account tremendously easy. Thank you for having such great staff and support for all of our financial needs!
