Frontier State Bank is highly praised for its friendly and helpful staff. Customers appreciate the excellent customer service provided by employees like Nate in the drive-thru, who is always cheerful and efficient, and Andrea in accounting, who is considered the best. Paige, including Paige B, is recognized for her helpfulness and ability to make banking easy, whether in person or remotely. The staff consistently handle small issues quickly and go above and beyond to assist customers, making banking effortless and comfortable. Many customers prefer visiting the bank in person for a more personal experience, and the overall service encourages loyalty. The bank’s team is seen as friendly, professional, and dedicated to resolving issues promptly, making it a top choice for small business and personal banking needs.
Their ATM fees are low and the card insertion mecanism is secure. The main point of improvement is that it only hands $20bills and not $100.
August 2024
I have banked with Frontier for years. Their bookkeeping is excellent and their customer service is amazing. I have seen people retire from this bank that were loyal employees to the end. These days that says a lot.
June 2024
Christina in the Drive through is as perfect as someone working here could be!!!! Always friendly and helpful!!!
