Macy's, established in 1858, is known as the Great American Department Store, with over 740 locations and an online presence. The Rogue Valley Mall location offers a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, and Estee Lauder. Customers appreciate the variety of clothing, shoes, housewares, gifts, and furniture available. Many shoppers have had positive experiences, finding good deals in the backstage area and enjoying friendly service, particularly praising attentive salespeople. However, some reviews mention issues such as a lack of customers during quieter times and problems with the air conditioning. Despite these concerns, Macy's remains a favored shopping destination for many, with affordable options and a wide range of merchandise.
Sammye berry and Victor Velez went above and beyond with their amazing customer service. I was impressed by their friendliness and willingness to help an out-of-towner find exactly what I was looking for. Top notch customer service!
January 2026
Great variety of products and clothing. Nice staff. Great customer service. Would recommend.
December 2025
Shopped online prior to visit; found what I wanted at home, then went to the store to purchase. Very pleased !
