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February 2024 by Brad Bandy
Great.Local.Bank!
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September 2023 by Jill Morris
Beautiful bank. Amazing staff.
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September 2023 by Medea W.
Great bank. Love the people here. Very knowledgeable and helpful. Would definitely recommend this bank.
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April 2023 by Jason Hanson
Big curb damaged my underside of my car they didn’t design this exit very well. Curb technology is poor at this location
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April 2023 by Cody Hooks (Hooks405)
Can't believe they charged $8 to cash a check from their own bank! A Midfirst bank check cashed at Midfirst bank for $8. Money hungry scums....
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April 2023 by Jake Gumm
Excellent service is a hallmark of Midfirst and their staff.
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February 2023 by Bailey Paulsen
This 5 star review is for Alisha alone. I don't know if this location is her permanent location or if she floats between locations, but the 2 times that I have needed help she has been here. Both times I had an issue and was upset, but she completely turned my experience around. Her customer service is unmatched and was able to fix my issue and went above and beyond to do so. If all bankers were like Alisha and took the time to listen to their clients and assist them properly, the world would be a better place. Thank You, Alisha!
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November 2022 by Hannah S.
I was very surprised to see the reviews and rating so low. My experience the past 4 years has been exceptional. The tellers and bankers are respectful, kind, and honest. They do their job with enthusiasm and make sure everything is taken care of. Mind you I may not have a lot of money so my business isn't influencing how they treat me. Other than being a standard not rich customer. Their customer service line is always pleasant and helpful. I do like going to this location for the extended hours especially since its open on Sundays. They bank can also print a new debit card which is extremely helpful.
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November 2022 by Hannah A.
I was very surprised to see the reviews and rating so low. My experience the past 4 years has been exceptional. The tellers and bankers are respectful, kind, and honest. They do their job with enthusiasm and make sure everything is taken care of. Mind you I may not have a lot of money so my business isn't influencing how they treat me. Other than being a standard not rich customer. Their customer service line is always pleasant and helpful. I do like going to this location for the extended hours especially since its open on Sundays. They bank can also print a new debit card which is extremely helpful.
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August 2022 by Jessie Freeman
Lady before me came in and had to wait for a personal banker because you know other people exist and need help to and was so rude to Anna who was literally the nicest and most helpful banker. Thank you to this location for hiring very professional and kind employees she handled the mean customer very well and still continued to give everyone else great service! Thank you Anna!
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August 2022 by Erin H.
I have banked with midfirst 30 years and worked at Midland Mortgage when I wad in nursing school. Recently they allowed exempt money (I am on disability for a terminal illness) in my checking account, my son's checking account, and my entire savings to be taken to pay an old hospital bill. While I am waiting to get the money released since disability can't be garnished, Midfirst keeps charging me hundreds of dollars a day in fees. Kris at Midfirst, advised me to get a loan. Why would I borrow money I can not pay back? I will not get another disability check for 6 weeks and it will all be taken by the bank. I ran out of food yesterday and I can't afford to go to my doctor or buy my medications so I am going to die sooner than anticipated and the bank is aware of this because I have told them my situation. It's ironic that I was a critical care nurse for over 20 years and saved so many lives but, because I had bad health insurance, I am going to die over the greed of the health-care system and Midfirst bank. I used to brag about this bank and got my son to open his account there, then his money gets taken as well. Midfirst bank should be ashamed of themselves but they don't care about people. They could have atleast worked with me on the fees they are continuing to charge me. I was also taken by surprise on their incompetence in reference to laws in Oklahoma regarding garnishments. My advice to potential and current customers is do not trust this bank with your livelihood. Do not trust a bank that will allow a customer of over 30 years die. They will definitely kick you while your down.
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June 2022 by Trena S
Always nice and friendly. Customer Service is always great!!!!
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April 2022 by Way Trendy
Fancy branch to ensure you keep paying that eight bucks to the Records family to cash a check. Not even a real bank, just a failed savings and loan operating under a new name..
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March 2022 by Hannah
I recently visited to accomplish several tasks after getting married. I made an appointment online to speak with a banker, however arrived earlier than I expected. The banker who was as kind as can be named Mr. Walley was exceptionally helpful. He assisted me with several different tasks, questions, and offered more knowledge about products. I appreciated how he absolutely took his time with me. I just had knee surgery so he was considerate of that as well. I truly hope he is given more opportunities and stays with Midfirst. I would trust doing business with him. Midfirst has always been exceptional and Mr. Walley matched that. I was able to express this to a manager on the way out. I will continuing doing my future business with Midfirst the employees are happy and courteous there. This location is just exceptional.
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March 2022 by Nic I.
This review is for the Vio "high yield" online savings account - I opened my joint account back when interest rates were over 2.2% and have been making regularly scheduled transfers along with my fiance ever since. She recently switched her direct deposits to a new checking account and forgot to change the auto-transfers to vio to this new account, so a deposit was bounced back for insufficient funds. I woke up to an email saying Vio has closed my account of 3+ years due to "potential fraud" because at most 2 of our 100+ regularly scheduled deposits got bounced back. I have no access to mobile or online banking, and when I called customer service I was told that maybe I'd get my money via check in the mail, maybe via direct deposit, maybe in two weeks - who knows? It is absurd to suddenly close our account like this, and criminal to keep our funds hostage like this. Apparently I'm expected to wait 4 days for them to mail me a letter telling me what their decision will be, then wait for them to issue a check that I'll have to be home to sign for. Best case scenario is they transfer it to my Schwab checking account within 2 weeks.