MidFirst Bank is a large privately owned bank offering personal, commercial, and wealth management services. Reviews highlight a mix of positive and negative customer experiences. Many customers report excellent, professional, and knowledgeable service, with specific praise for prompt responses and convenient hours. Some note achieving higher interest rates and describe pleasant visits at certain locations, rating them highly.
However, experiences vary by location. One customer reports consistently pleasant service at one branch but unsatisfactory encounters at another, describing an employee as unhelpful. Disputes over transaction issues, such as unresolved stop payments and delayed refunds, have led some to feel the bank does not protect their money adequately. Overall, while many long-term customers award five stars for respectful and understandable service across years of banking, others have had less consistent and protective experiences.
Alisha was super helpful in my opening a savings account. She should given a promotion and a raise comenserate to her title and ability!
September 2026
I have been a Midfirst customer for 30 years. I love the small town friendliness that I have received over that time period. Rick Breshears always goes above and beyond with courtesy, professionalism and makes sure that I feel valued as a customer. I highly recommend Midfirst Bank.
August 2026
Great customer Service and friendly Bankers, Every Branch should print Speciality Cards and if you open an account online you should be able to get a Debit card in the branch and not have to wait for it to be mailed. and the savings accounts should have a minimum opening balance of 50 to 100 dollars not 250.00
