The Oklahoma Bar Association handles complaints against attorneys. Some clients find the association responsive, professional, and communicative during the process. Staff can be absolutely nice and very understanding. However, the process can be difficult, with clients waiting on responses for proper filing procedures. It is near impossible for some to meet the burden of proof for their complaints, such as being financially taken advantage of by an attorney or dealing with failure to serve as a counselor and advocate. Clients report outcomes where they are not pleased, uncertain if the Bar Association will remand lawyers, take a license, or impose a fine. The office communicates processes and outcomes, but clients may still pursue further action with other departments based on the advice of other lawyers. The experience often depends on the specific circumstances of the complaint and its resolution.