Public Storage in Oklahoma City offers a convenient and friendly storage experience. Customers appreciate the free reservation process and the option to use online eRental, allowing them to move in directly to their storage unit without waiting at the counter. The staff, particularly a representative named Julie, receives consistent praise for her exceptional customer service. Reviewers highlight her friendliness, eagerness to help, and ability to answer questions with patience. However, there have been concerns regarding property management practices. One customer reported an issue with a lock on their unit, expressing frustration over a sticker being placed on their personal lock without proper identification verification. Despite such incidents, the overall sentiment remains positive, with many expressing a willingness to return for future storage needs. Public Storage continues to strive for customer satisfaction, providing personal attention for nearly 50 years.
Ashley is the bomb. She is very friendly and so help. If you need a storage unit go see Ashley today. And she will take care of you with greatest customer service.
September 2025
Absolutely love how Julie is always friendly and trying to help and work with me. Very much appreciate her and her great customer service.!
August 2025
The lady that helped me was very, very nice and was very eager to do so. I would definitely come there again if I was n need of a storage again.
