“This is my second time using this Public Storage and I couldn’t be happier! The staff is always very friendly and professional, and the customer service is excellent. The facility is spotless, well-kept, and very well maintained. I feel confident storing my belongings here and appreciate how easy and stress-free the whole process is. Highly recommend!”
“I wanted to give a shout out to Tyler Shaw at Extra Space Storage. I cannot say enough, good things about him. He is always incredibly helpful, kind, and very considerate. I would not store my items anywhere else. I highly recommend this facility for your storage needs.”
“Valery helped me today. She answered all of my questions. We had a nice brief chat as well. She was a delight.
The facility itself is like new. In a safe location. It's well secured and cameras are everywhere. They have climate controlled units as well. I'm planning on renting here long-term. If anything changes, I'll update but I had a very good experience today.”
“The lady at the location Nw 39th was extremely amazing. I've had a very stressful week and she made things easier for me I really appreciate it, Thank you !”
“We were very pleased with our experience at this storage facility. The staff member, John, was exceptionally helpful and knowledgeable. He made the process of securing a unit smooth and efficient. His professionalism and willingness to assist were greatly appreciated. We highly recommend this storage solution.”
“The Extra Space Storage at NW 122nd & Rockwell had proven to be immensely accommodating and supportive of my recent moving and storage needs. The manager, Jeff, is very engaged and committed to help his customers get in the proper unit and payment arrangement that works for them. He has worked with me on three separate occasions (two within the last 3 months), and he helped me meet my budgeting needs, and supported me by offering alternative storage space solutions, as my needs continued to evolve with each moving scenario.
I have already proven I would use them again, should the need arise, and I would suggest that those with storage needs in the NW Oklahoma City corridor, look into utilizing this operation.”
“Nathan and team were so kind and professional throughout this process. They were a joy to work with. Prompt. No hidden fees. They never asked for a tip but we insisted because of how impressed we were.”
“We have used them for years and they are great. Chelsea is awesome and such a great manager. She is so kind and such a sweet person. She knows business and is so helpful. We really appreciate her.”
“Public was absolutely amazing! I was able to take part in a phenomenal promotion that was 45% cheaper than all the competitors in the area. They were engaged and attentive. The patience and support that was provided was phenomenal Theresa was a gem! She stayed on the phone with me for over 30 minutes! To ensure I was able to get situated that is what I call above and beyond!”
“Jamie is tops in customer service. She made registration a snap and is constantly attentive to be of service. I could not be more pleased. Well done, Jamie!”
“I had a great experience with Cam at Public Storage. He was extremely helpful, very informative, and so polite throughout the whole process. It’s rare to find customer service like that these days. Thank you, Cam!”
“Wow. I just did a walk through and an exceptionally clean and well maintained property does exist in my area. Joshua was an excellent property manager and made the process extremely easy. Honestly, his superior customer service was the ultimate factor in deciding to rent a space here. Highly recommend.”
“Corrie was so happy and ready to help with all my question and had answered for all awesome to come and get a unit and the price is perfect thanks so much Corrie”
“Kim, at the May Avenue location, is very cordial, prompt, and was efficient at answering my questions and to assist me with the appropriate and accommodating arrangements. Her heloful customer service made it a delightful encounter.”
“From Day 1 to the day I moved out, Tammy was gracious, kind, beyond helpful—always going the extra mile; patient answering questions. I was looking for a location in South OKC—this location is safe. Rented a climate controlled indoor unit. I was pleased to see the rolling cart inside for customer use. That was sure convenient. I was able to move my stuff in and out quickly. They lived up to every part of their agreement; no surprises. I’d rent here again! THANK YOU, TAMMY!”
“I felt safe storing my vehicle here. Joe is always on site so it's like having additional security at all times. He's an old fashioned kind of man that looks out for your best interests. I'd recommend this storage facility over the competitors. I wish I found this place a long time ago. Thanks Joe”
“I was pleased to meet Ms. Ashley today. Ms. Ashley made my whole day just by being there in the office to receive my payment by money order. She was professional with a wonderful personality, I felt like I've known her my whole life. Kudos to Public Storage for hiring her, she perfect asset to the company. Thanks for your assistance Ashley, and keep up the good work.”
“Kendra is very profesional, Knowledgeable and friendly. She made the process seamless. The place is clean, quiet and security is top notch. I will recommend it as a top tier storage solution.”
“The guys did a fabulous job and had positive attitudes from the start of the early day! They were experts at moving the challenging pieces of furniture, were careful, and impressed me throughout the move. Highly recommend using them!”
“mrs Shirl is amazing very compassionate and helpful caring I was about to lose my storage. She connected me to Mrs Jamie, which I’ve talked to Mrs Jamie before like last year when I was about to lose my storage ?and that was the time Mr. Kirk passed away, ? MS Jamie honored what he said about saving my storage units, it’s kind of tough for home health aids (me) when we lose our clients, we lose a nice amount of our income, but both times Mrs Jamie has helped me save both of my storages from auction and I’m very grateful. also I’d like to say I was grateful for Mr. Kirk when he worked here my storage got broken into and he saw the whole thing on camera he had my back I’m so sorry for you all loss. he’s missed?”
“Third edit:
I have changed my review several times now, but I am leaving the majority of it up. The management of this location reached out to me and waived all fees, they also apologized. I appreciate both things very much, it was a hectic Halloween.
Second Edit:
YOU CAN LITERALLY CROSS UNITS.
The photos attached are of the wall inbetween my unit and the one adjacent, and the wall has a giant GAP IN IT. Unbelievable. The photos is of the back of someone else’s unit that you can stick your whole arm into.
I am extremely unhappy with this place. I went today to end the lease on my unit, and it is FULL of someone else’s stuff. My unit has been locked the entire time, and the manager on duty confirmed for me that my code hadn’t been used in 60 days. He also confirmed for me that he could not or would not check the cameras for that time period. My options as he laid them out were to pay for an extra time and clean out the unit myself (again NOT MY THINGS) or pay a cleaning fee of anywhere from $50 to $500.
Someone entered my unit and left a bunch of refuse in it. They have so far refused to acknowledge that security issue or even attempt to repair it. The manager offered to work with me by saying if I cleaned up most of it he would get the rest and not charge me. I appreciate this effort, but I will not accept the fact that someone threw their stuff in my unit and GOT INTO my unit when I wasn’t there.
Not a safe place to store your items, and if things go wrong don’t expect them to do anything more than the bare minimum.”
“Best experience I have ever had with U-Haul. Wendi Macey made me feel at home. I just needed some warm cookies. Everybody go to this location if you want great customer service and hospitality”
9:30AM - 5:30PM
5100 S Sooner Rd, Oklahoma City
Self Storage
“Storage was very clean, management was amazing and helped a lot the inside units are where it’s at to keep all things out of your stuff ! Also worked with me with my payments very well !”
“Sandra saw us on the property and made sure we were happy with our move in experience. I have never had someone take the time to stop and chat and make sure we where happy with our service.”
“Anthony is amazing! He explains everything so well and works with you. This has been one of the most pleasant storage experiences I’ve had! The facility is always kept clean and feels secure.”
“The Manager Rose is great, very professional, very helpful and knowledgeable. She had us tell her the stuff we were storing & she named the size we needed, she was dead on as it fit perfectly !!!! Awesome prices too ! Thanks again Rose, you rock !!!reposting since Google held this review, how weird”
“I have been with Secure for some years now they have always been nice and sweet greeting you with a big smile ? take time out to take while helping y all at the same time I checked out was gone about a month happy happy happy God bless the company”
“Peter was the very best. He assessed my needs and placed the storage pod in the place that made the most sense. He showed me how to use the storage pod and even gave me a lock to put on it. Peter has definitely made this process very easy.”
“Friendly manager always willing to help me with anything. I have upgraded and downgraded storage rooms over the past few years and always manager has been there to help with my needs.”
“Ben & Justin were great! This was the second time I used this company and I'm never disappointed!! Service was great & they treated my property like it was their own.”