Rent-A-Center, a popular furniture and electronics rental company, has received mixed reviews from its customers. While some customers praise the smooth and efficient service they received, with one customer describing the manager as "extremely nice and very easy to talk to," others have had less positive experiences. One customer reported that the staff at a specific Rent-A-Center location in Oklahoma City were not helpful and seemed disinterested in assisting them. However, another customer had a very different experience, praising the manager, Jocelyn, for her quick and respectful handling of a canceled order situation. Overall, the reviews suggest that the quality of service can vary between different Rent-A-Center locations. One customer who was renting furniture for the first time was very satisfied with the process, describing the staff as an "outstanding crew" and appreciating their flexibility in working around their schedule. Another customer simply stated that the staff at their local Rent-A-Center were "the best," with friendly and positive attitudes. Despite the mixed reviews, Rent-A-Center appears to be a reliable option for those in need of furniture, electronics, or other household items, with the potential for a positive customer experience, especially with helpful and accommodating staff.
Good selection and friendly customer service and the delivery guys are good when putting your furniture together very good job.
February 2025
Went to a store today cause I did an online preapproval and it says I was approved for 2000 merchandise in store so I go up to the southwest or south E. 29th St., Oklahoma City, OK. The ladies act like they didn’t want to do anything for me try to help me out did not like my experience there so Steer clear.
May 2024
I had a order canceled after I was charged, Jocelyn, the manager took care of the situation in a fast timely matter, I was very loud and she was always kind and respectful. I will never go anywhere else!
