Tinker Federal Credit Union (TFCU) is known for its friendly and helpful staff across various locations. Many customers appreciate the kindness and respect shown by employees, including specific mentions of team members who provide quick and efficient service. The South Penn location is highlighted for its welcoming atmosphere, while the Penn and 89th location is praised for its fast service, often completing transactions in under ten minutes. Customer service is a strong focus at TFCU, with staff members like Elisabeth and Laura Cochran receiving commendations for their support and assistance with account-related queries. Sarah Roberts is noted for her dedication to community education and customer engagement. However, there are some concerns regarding inconsistency in service quality. One customer experienced a rude interaction at the security desk, which contrasted sharply with the generally friendly environment. Issues with appointment scheduling and communication also raised frustrations for some customers, leading to feelings of inefficiency. Overall, TFCU offers a mix of positive experiences and areas for improvement, making it a viable option for those seeking a credit union, while also suggesting that potential customers should be mindful of their service interactions.
Very rude workers in there,kinda stare at you like your poor when in reality I have more money then all them employees combined. Definitely will be switching my bank
May 2024
Ever since I started going to this bank I won't go to any other TFCU. The people here are so kind. Johnna and Gabby are so respectful and friendly.(South Penn location )
May 2024
Kaitlin is AH MAZING! Shes at the Penn and 89th location and got me in and out in under 10 minutes! This location always treats me with respect and courtesy and is almost always quick- atleast when I go. Thanks for all you do and serving our vets and families TFCU! We appreciate you!
