Tinker Federal Credit Union offers a welcoming banking experience with a focus on excellent customer service. The lobby is available by appointment only, but the teller line remains open, and the drive-thru hours are extended for added convenience. Customers appreciate the friendly and helpful staff, particularly highlighting individuals like Lyn Carlson, who is known for her kindness and willingness to assist with setting up auto payments and making the process easy. Chella, a Customer Service Representative at the N. Rockwell branch, receives high praise for her positive attitude, friendliness, and ability to make customers feel at home, often alleviating stress with her helpful solutions. The staff at the Rockwell branch, including Angel R., Shelby S., and the manager Shelby, consistently provide outstanding service with smiles and a customer-focused attitude, making visitors feel valued and creating a sense of loyalty. New members also commend the knowledgeable staff like Marisol, who answers questions thoroughly and helps with account setup and online banking navigation. Despite some issues with ATM cash deposits, overall, the community-oriented staff and personalized service make Tinker Federal Credit Union a trusted choice for banking needs.
The branch manager Shelby is an Angel, Rain, Jessica, Shannyn, Michael, Gaven have wonderful customer service every time I go thru the drive thru or into the branch they are always so wonderful and pleasant to speak too! Thank you for your smiles and wonderful customer service this is my favorite branch!! 👍🏽👍🏽
November 2025
JESSICA A she very helpful she made today's visit easy for me
November 2025
JessicaAndrs , she was very nice and took her time with us