U-Haul Moving & Storage of Lincoln receives consistently positive feedback about its staff, who are described as incredibly friendly, helpful, and easygoing. Customers report excellent service, with employees going out of their way to assist with needs and pricing. However, there are significant complaints about pricing, with customers noting that final costs, including various fees, can be much higher than the advertised daily rate, which is a point of frustration. The location is praised for its same-day reservation convenience and additional services like propane refills.
