Red Wing in Owasso, OK offers a top-notch experience for those seeking quality work boots. Customers appreciate the knowledgeable and friendly staff, who take the time to explain options and find the right fit for each individual. The store specializes in the Ultimate Fit Experience, helping customers build a personalized fit system to keep them supported, comfortable, and safe all day long. They also provide ongoing care after purchase, including free oiling and lace replacement, as well as minor and major shoe repairs, which customers find worth the cost and wait. Many reviews highlight the staff’s patience and helpfulness, especially when adjusting to new boots that may cause discomfort initially. If boots don’t fit perfectly, the team is willing to test different insoles and suggest better options to improve comfort. Customers value the store’s commitment to finding supportive solutions, even beyond the 30-day comfort guarantee. The store is praised for its excellent customer service, knowledgeable salespeople, and willingness to help even if the customer’s needs are specific or complex. Overall, Red Wing - Owasso, OK is a trusted place for quality US-made work boots, reliable repairs, and personalized service, making it a favorite for both local workers and those traveling from nearby areas.
Went in to have my work boots checked out and walked out with a full replacement pair not what I was expecting but can only thank redwing and the employees for standing behind their product and customer service.
March 2025
Measured my foot with the machine and got me the true fit that I needed for a truly great pair of work boots
February 2025
Very knowledgeable and excellent customer service. The gentleman was patient enough to very very kindly explain to me I don’t know what insole to get and to try his suggestion first and gotta say LOVE being wrong. 10/10 now for the next pair lol