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“Sandra, at the Prospect location in Ponca City was extremely helpful in navigating issues I was having with my account. She went above and beyond to help me explore options with my account and to keep me from having further issues down the road. After a very bad day, I was so greatful for her experience and her willingness to help me”
“Charlcy, Preston, Kaysen, heather, Jennifer, and Donna are some of the best banking staff I have ever dealt with! They make you feel like you’re at home, and are quick to resolve any issues! A+++ I recommend this branch!”
“We’ve been doing business with First National Bank of Oklahoma for over eight years, both personally and for our business, and we couldn’t be happier. Ryan and his entire staff are exceptional—knowledgeable, responsive, and truly invested in their customers’ success. No matter the banking need, they are always helpful, reliable, and easy to work with. It’s rare to find a bank that combines personal service with strong expertise, and FNB of Oklahoma delivers every time. We can’t recommend Ryan and his team enough.”
“I opened up a new account w Francisco and he was the nicest guy.ive had very bad customer service experiences at another bank here in town.so its very nice to have such nice ppl help me each time ive went here.ALL of them are nothing but polite and professional.heck my second time going there they remembered my name! I was impressed! The Ponca City branch is the nicest group of ppl at any bank ive ever met! Thank you all so much!”
“I recommend robin carpenter for any of your services! She is nice and friendly and super helpful, I just did my first loan there and she was so amazing and helpful!! I recommend this place of any type of loans!!”
“I am the manager of a local business so I see the girls every business day. They are always very nice and make me laugh. They are patient if I make a mistake and we have a good laugh especially Paula.”
“This is my favorite bank ever. Great employees and customer service. Always willing to help and they love entertaining my kids with color pages and crayons.. they also love the suckers!”
“This new automated call system that sends you to a different bank is disappointing… I want to call “my bank” not a call center. They send me to a number that doesn’t pick up or just send me to the wrong bank in town.”
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“I want to take a moment to recognize the outstanding service and professionalism of my friend, Kennedi, who works at equity bank. From the way they handle clients with care and respect to their deep knowledge of banking services, it’s clear that they genuinely care about helping people.”