Sparklight
Internet Service ProvidersHours:
303 N 4th St, Ponca City OK 74601 Hours
About Sparklight
Sparklight is a broadband provider that serves over 1.1 million residential and business customers across 24 states. It offers a variety of connectivity and entertainment services, including Gigabit speeds, advanced WiFi, and video over its fiber-optic network. Customers appreciate the installation process and the helpful technicians who replaced old cables and answered questions. Some users find the internet improved after switching, but experience varies, with a few still facing slow speeds or buffering issues while streaming movies. There are concerns about pricing, as some customers report unexpected price increases without prior notice, leading to dissatisfaction. Overall, while many are pleased with the service and the technical support, others feel the service is sometimes inconsistent and too expensive. Customers are interested in tools like apps to monitor internet usage to avoid overages.
Most Recent Reviews
May 2026
We got the best customer service! We switched to them when coming back to our home from active duty and Maria Norvell went above and beyond to ensure we had internet connection even though we were arriving on a weekend. So thankful and the speed is actually what they say its supposed to be. Would give 10 stars if I could.
May 2026
Great customer service Maria Norvell thank you so much for being so helpful and making sure everything was done correctly thank you for being so patient
April 2026
She was very nice and polite she helps us and explained what to do
More Comments(86)
Other Information
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13.35 miles
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- Ponca City, Oklahoma